Verizon in Texarkana is praised for its friendly and knowledgeable staff who provide honest and helpful assistance. Customers appreciate that staff members do not oversell and are patient when troubleshooting issues like setting up devices or changing SIM cards. The store offers various services, including upgrading phones, switching SIMs, and helping with device setups. Many customers express loyalty to Verizon, citing years of satisfactory service and good deals, especially through online orders, which include free 2-day shipping, same-day delivery where available, and convenient pickup options. The staff is described as personable and well-trained, making the shopping experience positive and efficient. Customers also value the store's ability to handle technical issues without needing external help like Geek Squad. Overall, Verizon in Texarkana is recognized for excellent customer service, knowledgeable staff, and commitment to meeting customer needs.
My rep helped me the whole time I was there and never left my side.
July 2023
Nice to do business with the people are real helpful
February 2023
I have been a customer of Verizon for years. I came in to upgrade my phone which I did. The fact that they want to charge $30 to activate my new phone in the store is absurd!!! They do nothing to help unless you pay $30. Verizon should treat their loyal customers better. Feels like they are charging me for customer service.
