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“I couldn’t be happier with my new iron and glass door. I had been searching for a long time for a high-quality door and knew this company had been in business for years, so I finally decided to go with them—and I’m glad I did.
Since the door was custom built, it took about five months, but Jim, the sales representative, was great to work with throughout the entire process. They kept me updated every month on the progress and when to expect completion, which I really appreciated.
The installation team was professional and did an excellent job. In my opinion, installation is the most important part, and they handled it perfectly.
If you’re looking for a top-quality door and professional service, this is the company to choose. You might pay a premium, but you absolutely get premium quality and service in return. Highly recommended.”
“I couldn’t be happier with the work this company did on my floors. The service was outstanding — fast, efficient, and with an impeccable finish. The team was professional and detail-oriented, and the final result exceeded my expectations. On top of that, the price was very reasonable. Highly recommended”
“What an amazing place! Everyone is super helpful, knowledgeable and patient. We built a home out of state and Jackie worked with me to select flooring and tile for our new home. Multiple times I went back and she always helped with a smile on her face. I recommend them to everyone I know. If I wasn’t moving, I would use them again. Have yet to find anyone in the area so easy to work with. Thank you to Jackie and team for a wonderful experience!”
“I was recently in to return some tools for my company and everything was going smooth. Customer service was more than happy to help. I was told to get the tool that was warranted and bring it to them to exchange it. As I’m walking back to the front an older employee named Jose approached me and started to give me a hard time about the exchange. He stated he worked for customer service and started to ramble on how the tools should be exchanged. Seemed like he just wanted to complain and was trying to take his anger out on my co-workers and I. We found out later he lied about working in customer service and likes to do this often to customers. Thought it was weird but in the end customer service did an amazing job and we were able to get an exchange done. As for José do better and quit harassing customers with lies.”
“This Home Depot Carrollton, TX is soooooooooo much better than the one in Farmers Branch. If you want a good customer service and shopping experience, then shot here in Carrollton!!!”
“If you’re looking for appliances and good deals, ask for Wayne. He’s got tremendous experience with appliances and will give you honest opinions. Doesn’t try to oversell you on anything. Jackie was also extremely helpful and very knowledgeable and helped a ton. Both of them were extremely patient and it is employees like them why I keep going to HD! Great job you two!! Thanks for all the help! We’re excited to see our new stuff in our kitchen!!”
“Has a wide selection of home improvement products and a variety of tools, appliances, and building materials, is well-organized and easy to navigate, helpfulness of the staff, and the convenience of in-store shopping options.”
“Paul assisted us with the rental of a carpet shampooer. He was very nice and helpful. He gave us some pointers on how to use the machine. I am very satisfied with his customer service!”
“I had an amazing experience at this Home Depot thanks to Faith, one of the employees. She was incredibly kind, patient, and genuinely helpful from the moment I walked in until I checked out. Faith went above and beyond to assist me in finding everything I needed she never made me feel like I was bothering her or taking up too much of her time. Her warmth and dedication really stood out.
Thank you, Faith, for making my shopping experience so smooth and pleasant!”
“Always could find all my hardware supplies at this location. This locations is always stocked and the staff would go out of the way provide any help or guidance you may need. Look for good deals over the Thanksgiving and year end holidays.”
“I had need for bolts and nuts and nice lady helped out. As European I'm not familiar with the US metric so she understood my need and I got what I need.
Home depot currently helped me a lot in random needs.”
“Curbside and garden center team are amazing at this location! Had to pick up a whole bunch of landscaping materials and those teams were very helpful and patient with my complicated order.”
“This Lowe's home improvement store offers a seamless experience in locating all your household needs. The store maintains a spacious and uncrowded environment, and the accommodating staff is consistently available to assist you.”
“I went into buy some landscape lighting and the young lady help me she was very very helpful kind knowledgeable. I don't remember her name but she used to be a teacher for mentally challenged. She was very helpful and so were the other steps at the customer service great job guys keep up the good work”
“The shopping experience was very pleasant at this Home Depot. The staff were very helpful and most of everything standard was at this store.
They had amazing clearance items that were unreal; Moen and Kohler faucets that were on sale for 60 - 70% off.
The shelves were stocked and very organized, but the dust was extremely thick on my items. Could not even touch anything without being covered with the typical Home Depot dust. It looks like cement mix dust that is on everything and it is extra thick and atypical compared on other Home Depot stores.
On this night, all the parking lights were out; it felt strange and uncomfortable to be in a parking lot that is totally dark.
Five Stars for me is amazing experience; this was what I expected and definitely met my shopping need and expectations. Please clean up the store to a basic minimum and let's get the power back on in the parking lot please. Thank You”
“I would just like to say that I’m very pleased with the hardworking staff at this location! I come in quite often to get supplies and leave out with a smile on my face.
I would like to point out that Lenea exudes so much knowledge, very prompt, friendly, and hard working. Each time I come into the store, she’s very pleasant and helpful with finding things. I’m not sure if she’s a Manager, but having staff like herself helps me to understand why my experience, at Home Depot, is always a positive one.
I’m very glad that I decided to move into this area and to be in close distance of Frisco’s Home Depot. You have definitely gained a forever customer. Thank you for all of the help and hard work!”
“This Lowes I consider to be "my" location. Today, I went to the flooring area to ask if my family room and master bedroom laminate flooring was under warranty. It's been three years, and I thought when I purchased it, Pergo had a guarantee and figured I'd check. The young lady working was as helpful as possible but could not find the sale but was determined to help. She said she would get someone who might be able to help. The second young lady found my sale, she printed sales details, and provided instructions on how to file the claim. The first lady's name was Rheagan, and the second was Valerie. Rheagan and Valerie were over-the-top professional, courteous, and friendly. Both liked their jobs.”
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“I’ve had a great experience every time I’ve gone to this Home Depot, but the last time was an exceedingly great experience. The manager on shift, Leila, and the sales associate, Mark N, helped me with an item that I had a lot of questions about. I hated to ask for a manager because I don’t want to be that person, but in this instance, I’m glad I did because Leila was of expeditious and knowledgeable assistance.”