“Fast removal of broken screen protector. Expertly applied application of new one. Quick to honor warranty of $12 replacement with friendly attitude. Store is very clean, well organized, and bright. Will return.”
“I was in between Lyfting and got a chance to stop by. I was immediately welcomed and offered help upon arrival. As a gamer and lover of retro stuff, this place is heaven to me and I noticed some things that I would like to purchase. I'll definitely be back for sure.”
“Thanks for the help finding the right products in the store I was seeking. The things I needed were a little bit difficult to acquire online without some assistance. It was also nice to be able to see the items to be extra sure they are what I want before purchasing them. The prices here are good and the service equally so. How convenient that this shop should be here, I hope it lasts for a long time”
“Was trying to buy some of his stuff through Walmart.com but after a small issue ( which Joe had no control over) he absolutely went out of his way to fix it! He offered it cheaper, he put me at ease immediately and made me feel like an appreciated customer. Joe just seemed like the guy you want to hang out with and chill. Looks like it probably will come in faster also. If you are in the market for electronics, and are close by pay the guy a visit. Wish we had smaller family businesses like this close to me, but im stuck with Best Buy, Walmart or Amazon. Will definitely look at his online stuff and highly recommend this business!”
“Jersee was so helpful! We went in today to upgrade our iPhone 15 to a iPhone 17 pro max and she made the experience so enjoyable and easy! Thank you jersee for the recommendations and helping make the upgrade smooth!”
“I'm glad I bought my wife's computer from here. Not only were the prices right, they have stock (no unreasonable waits), and they actually know what there talking about (no apologizes to Geek Squad). So much so, that I came back 2 months later to build another computer. And wouldn't you know that the MSI GeForce RTX 4090 price came WAY down. So my wife gave me her bad*** 4080 build and she's got the best of the best. All for a damn good prices and again, This tech crew Know What there Doing! I seriously appreciate yall for all your work. Hands Down, if I needed another build, and soon, I'd go back again.”
“London was extremely patient and helpful. As senior citizens we have trouble with the new technology and she took all the time we needed to explain our purchases. Many kudos to you, London! Thank you so much”
“I had such a great experience at Verizon thanks to Logan and CJ. They both helped me with my trade in and made the whole process smooth and stress-free. They were patient, knowledgeable, and took the time to explain everything clearly so I felt confident about my options.
What really stood out was their attitude friendly, professional, and genuinely helpful. They made something that could’ve been confusing feel simple and easy.
If you’re thinking about upgrading or doing a trade-in, definitely ask for Logan and CJ. They’re awesome!”
“Just left the store and have to say, Luke was so helpful! We've been having issues with our Internet and figured it was the router. He was able to get us a new router and a cheaper plan! Also very helpful in answering some questions about our account on some potential future issues. Left very satisfied.”
“Bikram is the man. Sold me items at a fair price, and is an unofficial mathematician. Will be coming here again for future cell phone necessities. Man, I reiterate, Bikram is the man.”
7AM - 10PM
1401 W Glade Rd, Euless
Electronics
“Store is clean and fine but my 5 stars go to Terrell. He is absolutely AMAZING! I would be happy if he had just responded to my questions but he went beyond: he asked ME if he could help me finding whatever I was looking for! With a positive attitude, respect and a smile on his face!!! Thank you, Terrell!!!! You rock!”
“Best Buy has given me some disappointing service in the past, and because of that I refuse to purchase from them online again. However, I have to say — the in-store customer service at this location completely restored my faith.
We went in to replace a TV that had stopped working. It was for our bedroom, so we weren’t looking to spend a fortune — just something reliable and solid. As we approached the TV section, a very kind gentleman immediately greeted us and asked if we had any questions. I did.
In the past, I’ve purchased higher-end models, but this time I wanted something more middle-of-the-road. I’ve always trusted Samsung and LG because they’ve consistently produced quality televisions over the years. Without hesitation, he knew exactly what to show us and offered a couple of excellent options within that range.
He demonstrated how each TV worked, clearly explained the differences, answered every question with patience, and handled the delivery setup, making the entire order completely seamless. The process was smooth, efficient, and far easier than I expected — something that would not have been possible without his help.
I truly wish I had caught his name because he deserves recognition. I’m hopeful that this review and the receipt information will ensure he receives the credit he has absolutely earned.”
“Armando and Taylor are literally god send angels. For the past 2 weeks I’ve been getting shifted from stores to stores with no help and these are the first people who even acknowledged what’s going on with my plan. They literally went out to their own ways to help me and my mom out with our lines. They sat us down, listened to the entire situation and worked up a solution that no one has been able to come up with for the last 2 weeks.
Armando is the best person here to reach out to, he’s helpful and kind. Makes sure to understand the situation and will go above and beyond. Honestly if I ever need help again, def going to come back to him. He’s the person to reach out and deserves all the credit and appreciation! Truly he’s an amazing person with genuine desire to help people in trouble.”
“Price is hard to beat, variety could be a lot better. Only have cheese or pepperoni pizza, should offer combo or meat lovers for full pizzas. Drink machines are hit or miss and each of the 4 have different flavors for a specific drink (pepsi will taste different from each machine).”
“First of all I want to thank Grace for everything. She helped me transfer the google account and contacts to transfer on my new phone. And also the store is well clean. Thanks again”
“Great experience! The staff was friendly, professional, and made everything easy from start to finish. Service was quick and efficient, and the overall atmosphere was welcoming. Definitely recommend and would come back again!”
“Alyssa was very personable and helpful. I was going through a very stressful situation and needed to change my phonetic number. She was able to help me quickly, talk about my options, and just had a genuine conversation with me in between that truly made the customer service experience and my day better!”
“After going to two different stores with no luck. I was referred to this store. Needless to say. Zion was great. It was a great visit. Two new phones, plan explained to me, walked me through how to use the app. I will only return to this location and will refer everyone I know to this store. Great customer service!! Thanks”
“Marc was so knowledgeable, helpful and friendly in my search for the best washer and dryer for my family. He made sure to cover all the important details so I will be happy with my purchase for years to come!! I will definitely return when I need to buy any appliance, tv, etc,.”
“Came looking for a gaming laptop and had a gentleman named joaquin assisted me with getting the HP Victus 2 laptop. Was bery knowledgeable on the product and I am also loving the decision of my purchase.”
“Aani was really forthcoming and have really good knowledge about her work. Hands down one of best Metro PCS store. Looking for phones and great deals highly recommended this location.
Thanks aani ??”
“This review is specifically for Ti in electronics. Absolutely amazing customer service skills, she was approachable, friendly, helpful and went above and beyond to assist me with what I was looking for. I cannot stress enough how much of a fresh air it was and how welcoming it is to be approached like that. Ti, if you're reading this, your joke about sweet tea to remember your name absolutely worked, thank you again.”
“Erick or Eric in electronics was amazing!! There was diapers in the clearance isle and he happily added the correct clearance label that the price was listed on his work device. Thank you Erick or Eric for helping out and being a great and easy worker!!”
“Target refunded me. The reason I gave you a five is The tires are mislabeled. THEY ARE NOT 1/24 SCALE. Wouldn't have ordered them if they were labeled correctly. My invoice say ......1/24 scale they are not. Wasted our time and money.”
“Casandra is wonderful! She has the patience of a saint! It took three visits but she got my bill lowered by $70.00 got me a new phone and never made me feel like I was a burden.”
“We came here to shop around and check out some of the spy gadgets. Richard greeted us immediately and helped us find exactly what we needed with the most knowledge on each device I recommend anyone that's looking for anything spy related whether it's a pen , clock, glasses GPS to come up here and shop the prices are really good it's really good and you'll get the most Bang for your buck thanks again Richard you were awesome”
“I was at Metro after my phone had been stolen. I was really down. Kenya helped me get a new phone, swift over the account, and I got a great price on a new phone. I'm very appreciative of the great experience”
“The staff here are always eager to help with anything a customer might need. Seriously good customer service every visit. I'd give you more stars if I could.”