This Bank of America branch with a drive-thru ATM offers generally positive experiences, especially in customer service. Customers have praised the friendly, professional staff, including a helpful relationship banker and a manager who are both thorough and welcoming. The bank is noted for being clean and efficient, with customers feeling respected and attended to quickly. However, some reviewers find the hours too short, which can be inconvenient. While one person mentions limited inside visits, they still trust the bank’s overall stability and operations. The staff’s friendliness and professionalism stand out, making it a recommended location for those seeking helpful service. Despite occasional concerns about hours, the branch is recognized for its welcoming atmosphere and prompt assistance.
No drive thru. Sometimes there is a pretty long wait in line (inside)
March 2026
The the BANK OF AMERICA on South Broadway is NOT open late enough for the majority of working people. This can be a hardship as it is difficult to get assistance.
February 2026
They were very helpful in assisting me with a deposit situation. D’Anthony Sims and Sonia Ruiz went above and beyond to solve my issue. :)
