JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, their Tyler, TX location offers a wide selection of products to fit every lifestyle and budget. Customers can shop their exclusive brands such as St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value. Reviewers praise the store's awesome selection, great customer service, and friendly employees, especially in the jewelry department. One customer had a positive experience with a manager named Glori, who went above and beyond to resolve a purchasing issue. While some customers find the prices a bit high and the store layout not very well-designed, the overall consensus is that JCPenney is a reliable and enjoyable shopping experience.
BRANDON !! SO helpful. Very pleasant to work with .. How can one not love him . Job well done as a customer service representative.
May 2025
Jcpenney has one of the best mens department in town!
May 2025
JCpenney's offers good quality apparel at affordable prices, love the selection of clothing! Hate the fact that they wait until 11am to open. Most of America shops at 9am, why this ridiculously late opening hour every day! I often go to kohls at 9am instead.
