Dillard's in Tyler, Texas, is a well-loved department store that has been serving shoppers since the 1990s. Known for its wide selection of clothing, shoes, handbags, accessories, cosmetics, lingerie, and home items, it offers products from national and exclusive brands like UGG, Brahmin, Polo Ralph Lauren, Michael Kors, and Eileen Fisher. Customers appreciate the friendly and helpful staff, with employees like Caitlyn and Kenneth providing excellent service, assisting with fitting shoes and offering knowledgeable advice. The store features a perfume counter and a good variety of menswear at great prices, making it a popular shopping destination. Many visitors mention their loyalty to Dillard's, citing consistent quality and the ability to find what they need easily. The store's management, including Trent, is praised for outstanding customer service and professionalism. Overall, Dillard's remains a trusted place for style, service, and value.
Very , super HELPFUL!! Thank you James ( store manager) Leighla M and Jordan L for making our shopping experience elite !! 🖤
March 2026
Staff was helpful. Plenty of cashiers in the different departmens, especially being mid week and mid day. This is unusual to find these days! Appreciate not having to walk half the store to find a place to check out. As always, super cute apparel. Wish their prices were more budget friendly. Always enjoy shopping the clearance.
