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“I had an exceptional experience at Helzberg Jewelry thanks to Regina. From the moment I walked in, she was professional, knowledgeable, and genuinely committed to helping me find exactly what I was looking for. She took the time to answer all of my questions, provided honest recommendations, and made the entire process enjoyable and stress-free.
Regina's customer service was outstanding, and her attention to detail truly set her apart. She made me feel valued as a customer and went above and beyond to ensure I was completely satisfied with my purchase. If you're visiting Helzberg Jewelry, I highly recommend asking for Regina. She is an absolute asset to the team, and I look forward to working with her again in the future!”
“I had an incredible experience at Susan Robinson. I loved how knowledgeable the team was and willing to do custom pieces. They understood my price point and offered valuable insight with each recommendation. I am not from Tyler, Texas, but I will be back just for this jewelry store.”
“They worked diligently during the freeze over and still got my girlfriend’s glasses fixed so she could see. May not have been an OEM fix but we’re still grateful nonetheless. We greatly appreciate their kindness and gratitude in helping us and look forward to doing more business with them in the near future.”
“Was looking for a place to replace an old permanent necklace that was irritating my skin and this place was the best! Hands down. Super clean and made me feel like every decision I made was perfect.
Definitely going to return. Jewelev has my business for life.”
“We had an outstanding experience at Jared’s, thanks in large part to Darrell. He spent a tremendous amount of time with us over multiple visits before we ever made a purchase, and he never once made us feel pressured. What really stood out was that he remembered us by name each time we came back and took the time to understand exactly what we were looking for.
Even after the purchase, Darrell has continued to provide exceptional customer service and support. It’s rare to find someone so attentive, knowledgeable, and genuinely invested in making sure customers are taken care of long after the sale is complete.
If you’re shopping at Jared’s, I highly recommend asking for Darrell. He made the entire experience enjoyable and stress-free.”
“Had a gold family ring resized and engraved. It was done in less than a week and looks beautiful--never seen it so shiny before!
The owner even offered to polish our rings prior to the wedding. Very nice place and owner is very knowledgeable and willing to help us out! Will be back :)”
“Came looking for a wedding band not knowing exactly what we were wanting and left with the perfect ring! Azia was so kind and super helpful!! I have yet to be displeased coming here and would highly recommend zales to anyone on the hunt for great quality jewelry and excellent customer service!”
“So glad to have found Jim’s Jewelers! They resized my wedding set and did everything in house. I dropped off my rings on a Saturday and picked them up on Wednesday! Friendly staff, fair pricing, and my rings look brand new! I will definitely be using them again in the future.”
“Most of the more intricate crystals were locked up where you couldn't touch. So, it was mostly look, and if you wanted to touch you had to ask for assistance. There were lots of herbs that you would need and incense, which was very nice to see. All around a great store.”
“Very helpful professional. Felton knew her job and the merchandise very well. I will recommend her to my family and friends. Felton als had a great smile and personality.”
“Fantastic work. Aaron worked with us to design my engagement ring and it turned out even better than i could have imagined. We will be doing more custom jewelry with him in the future.”
9AM - 5:30PM
2700 Hillside Dr, Tyler
Jewelry Stores
“I can't belive I never knew about The Watchmaker! These guys are so helpful. They gave me several options for my watch repair, and have some really nice watches as a replacement if idecided not to repair my old one.”
“I took my Cartier watch in for a battery. First time - and Angel could not have been nicer! Replaced my battery while I waited (maybe 5 mins?) and was so generous with her time and expertise. Amazing - I’ll def be back!”
“Mia at Zales Jewelers in the mall was spectacular with us today. My husband & I have celebrated our anniversary & we're looking for my special ring. With her help we found the perfect ring!!! ? she was so patient and kind with my indecisive self. We will be going back specially for her. Thank you so much!”
“This place has the best customer service and the most unique jewelry pieces you will ever see at and pawn shop or jewelry store . Not only is the service wonderful but David does all my jewelry repair and has created a few pieces for with some loose diamonds I had . He is repair work is truly A1 . If you look for something unique and wonderful I recommend you go to A1 Pawn .”
“Pretty but I can't afford 😭 Takes a hundred dollars to send for a repair. I not spending more on the repairs than my twenty dollar watch my grandpa gave me”
“American Gold and Diamond offers an impressive selection of jewelry and bullion, with options to suit every style and investment need. The staff is exceptionally honest, knowledgeable, and sincere, making the entire experience comfortable and trustworthy. Their professionalism and attention to detail truly set them apart. I highly recommend American Gold and Diamond to anyone looking for quality, integrity, and a reliable place to purchase both fine jewelry and bullion.”
“This lady that works there used to be a history teacher. The amazing woman with so much wealth of information so polite courteous informative patient generous to a fault she gave me a history lesson. You must meet this person. This place has so much to offer.”
“American Gold and Diamond Exchange is ABSOLUTELY #1 in providing TRUSTWORTHY service! The staff is VERY friendly, welcoming, and professional. You can ALWAYS expect to be paid top dollar when selling your gold, silver, jewelry, or coins. I’ve been dealing with Don for roughly 4 yrs now, and have NEVER left the store dissatisfied. HIGHLY RECOMMENDED!”
“I wasn't aware of this jeweler until my wife pointed it out. I brought in my grandfather's 100+ year old diamond ring to be resoldered and the diamonds secured. I was pretty nervous about letting just anyone work on it because it was a family heirloom. I was amazed when I got it back. It looked like a totally new ring. They now have a customer for life! Thank you very much!!!”
10AM - 5:30PM
4921 S Broadway Ave, Tyler
Jewelry Stores
“Absolutely amazing! No hassle !I called to get help with a unique gift and as you can see they are tiny!I am not from the area - I called to ask for help and Ginger was so kind and caring.The gifts are being customized and will be back before Christmas!It’s worth checking out SBJ for everything bling!”
“Just received my Two pair of Corkys Carlies! Love them! So comfy! They are Fantastic!! The shoes came in perfect shape and So quickly!! Glad to be able to Shop Local!”
“Cole and Co. Is a fabulous Locally owned high end gift shop. It is my go to for Mother’s Day, baby showers, registries for weddings, Radko ornaments, and even jewelry for myself! Their service is so personable. (A rarity these days!)I love that I can call in with a gift price range, describe the person who will receive the gift, and they come up with fabulous ideas and then gift wrap it for free! They make shopping so easy and enjoyable even on the busy days!”
“All the silver and gold jewelry that I bought from him. Has never faded or changed colors. Its all real. If you like the item that you choose...He will make a good deal on the item.
Great Jewelry”
10AM - 8PM
4601 S Broadway Ave #J01A, Tyler
Jewelry Stores
“SAVANNA AT THEY TYLER LOCATION IS A WONDERFUL VERY HELPFULLY MOST PROFESSIONAL FRENDELY KNOWLEDGABLE ASSOCIATES I HAVE HAD HELP ME IN THE MANY YEARS I HAVE BEEN SHOPPING WITH JAMES AVERY... HIGHLY REMOMMEND ASKING FOR HER WHEN SHOPPING AT THIS LOCATION!!!!”
“I would like to take a second to give gratitude where it’s due. Backstory: The items that I purchased for my wife’s birthday online arrived today. It was left at my doorstep by UPS. When I arrived home, the box was on the ground, but completely demolished. It was ripped open on one side with the strings of one of the bags hanging out. Upon opening the box I noticed that everything was crammed inside And the necklace that I purchased was missing.
I attempted to call customer service however the call kept getting dropped possibly because they were closed already.
I quickly called the Tyler store and spoke to Jamaal. I explained everything that happened and explain to him the sense of urgency because I needed this for her birthday tomorrow. Without hesitation Jamaal Asked if I would be able to get to the store before 8 PM which I was, and to come see them.
When I arrived, they already had a replacement necklace, waiting on me and even packaged it back up and a very nice gift box. I will say the level of care and concern that was given to me was by far the most outstanding customer service I’ve ever received from any establishment. My wife has definitely always been a long-standing customer with Kendra Scott and will continue to be a lifelong customer.
Shout out to Jamaal for everything. Thank you!!!!!”
“I didn’t think I would ever have to visit another pawn shop, but I had to survive. They offered me a very fair deal, and were very nice. It’s a shame I will probably lose both items, but I do appreciate the help.”
“I am greeted every time I walk in, every one is knowledgeable and friendly and the place is always organized and clean.UNLIKE that First cash pawn on Broadway, ignore you when you walk in and shop, it's dirty in there and unfriendly when they finally do a knowledge you.”
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“Wonderful ladies and so helpful! My 5 year old daughter loved them and felt more than comfortable with getting her ears pierced. She has backed out multiple times but coming here had her so at ease. My 18 year old sister also felt at ease and ended up getting hers done too. (And she is a big chicken when it comes to anything with pain)
HIGHLY recommend!”