O'Reilly Auto Parts in Tyler, Texas, located at 3400 South Broadway Avenue, is known for its exceptional customer service and knowledgeable staff. Customers appreciate the willingness of employees to assist them, often going out of their way to ensure the right parts are selected. The store offers a variety of services, including free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. Many reviews highlight the helpfulness of staff members, with one customer praising an employee for taking the time to ensure everything was correct before leaving. The store also features a free Loaner Tool program, making it easier for customers to tackle vehicle repairs. With over 6,000 locations nationwide, O'Reilly Auto Parts is a reliable choice for auto parts and assistance.
Stephanie at Oreillys on Broadway and Amherst location is Amazing. She went way Above and Beyond to help me with my Headlight replacement on my F150. She is a Fantastic Employee and a Wonderful Person!!
December 2024
Great customer service for willing to help came out to the car to see what I was talking about to make sure I got the right part.
December 2024
Roger was amazing. You know it’s rare to find help when you’re new in town but I was very comfortable going into this store. I really appreciate him making sure that everything was ok before I left. Just that he took the time to make sure everything was okay. Gets 10 stars from me. All excellent