The Verizon store in Tyler offers a wide range of mobile, 5G home internet, and business services. Customers appreciate the friendly, knowledgeable staff who provide quick and helpful assistance, whether for technical issues or account questions. The store team is known for their professionalism, keeping customers informed about promotions and services while solving problems efficiently. The manager is highly praised for her ability to resolve issues and provide calm, helpful support during stressful situations. Customers also value the convenience of online ordering, in-store pickup, free 2-day shipping, express lockers, and same-day delivery where available. Overall, the store is recognized for its attentive service, fast resolution of problems, and welcoming atmosphere.
Went to get a new phone after my husband/kids telling me that mine was ancient. James was very helpful and knowledgeable about the phones. He was very polite and answered all my questions. I'm happy to say I left with a new phone and a good experience thanks to James. Job well done James!
September 2025
Received a great deal on a new phone. You need something done talk to Julian. Give this man a raise!
December 2024
Esse of getting g in and out to turn in a phone for trade in and friendly staff.
