JCPenney is a large apparel and home furnishing retailer offering a wide range of national and private brands. Reviews note the store is clean and organized, with friendly, accommodating, helpful, respectful, and patient staff who provide great customer service. Some customers report positive experiences finding affordable items that fit well and receive helpful assistance with selections. However, other experiences indicate times have changed for the worse, with very slim pickings for certain items like dresses. Some customers report difficulty getting a phone to answer in any department. While staff assistance is praised by some, others note a lack of available help for dressing rooms or items like dress bags at checkout.
We came to this location to buy clothes for a wedding last min . Michelle was very helpful and has excellent customer service.
March 2026
Jennifer in jewelry and Debbie in women's were a tremendous help to me today. Thanks ladies!😊
January 2026
Salon staff is excellent! The salon is clean, and the employees are attentive and very knowledgeable. Kayla provided a cut and color for my daughter and cut and styled my hair. She recommended products based on our hair types and had us in and out in a timely fashion. We both loved our styles and will definitely be returning... read full comment