Metro by T-Mobile in Waxahachie is praised for its helpful and friendly staff. Customers appreciate the patient and knowledgeable service, especially from staff members like Deborah and Sophia, who provide quick, empathetic assistance. Many customers had negative experiences at other locations but found this store to be a bright spot with great customer service. The staff offers good deals, compares phones well, and is always friendly and helpful. Overall, it is a favorite store for many, with customers recommending it for its excellent service and positive atmosphere.
Ray is just awesome. He helped us get new phones for free with same number and got everything we needed. It was hassle free. Got really great deal and it was a great experience with Ray
April 2026
Always my preferred to go to location, everyone is knowledgeable and extremely helpful!
April 2026
Truly the best metro store I ever visited. Also Ray was super calm and really helpful. He helped me clean up viruses from my phone and now my phone is again working like brand new. Truly great service by Ray
