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“Israel was extremely helpful throughout the entire process. He explained everything in detail and communicated with me at a timely manner. I really appreciate his help.”
“Ty was amazing and great at his job. Very professional and honest from the start. Overall the best experience I’ve had at Texas bay credit union. Gave me a chance to advance myself in life and I’m forever grateful for it”
“Mr. Vincent was very nice and very helpful going through my loan process, it wasn't stressful at all as I had image it would. Thank you for making this a great experience.”
“It was a pleasure working with Jenny Barcenas during my loan process. She made the process very smooth. We were able to get everything done without me going in to the credit union in person. She answered all my questions promptly and was friendly. I really appreciate the service.”
“Worked with Luis Martinez on a new auto loan. He was incredible to work with. Blazing fast follow-up and made the entire process extremely easy. I would highly recommend him and Gulf Coast Educator's Federal Credit Union. Awesome experience.”
“This location is my favorite out of all the locations. Victoria and the entire staff is always eager to provide prompt & friendly service. 2 other locations are closer to my home, but I find this one worth the little extra drive. Always appreciate how they make us feel when there.”
“Your employee, Kaitlyn B. rocks!! Her customer service skills are EXTRAORDINARY!! Not many people show that in the world we are in today. Definitely will continue with ACU for all my financial needs. ?”
“Adam Trauner was great, I was given such professional customer service. The process of setting up account and discussing loan options was seamless. I have checking, savings and now auto loan with you all I love ACU due to the awesome representation given by Adam.”
“I would like to thank Damian for being so informative, accommodating, and professional. I have been a member with AMOCO for years since I was a teenager in high school and I had NEVER received the level of service I received until I spoke to him last Friday, and that should say something. I’m not sure if he will see this but thank you once again, you’re doing amazing. AMOCO needs more employees like Damian!!”
“The gentlemen were very friendly and helpful. I had questions about a transaction that I was about to make. They let me know that it was a scam. I'm glad I listened to the little voice telling me to ask for help.”
“The workers are always great, service is wonderful, and the location is a very good one. Unfortunately, the ATM rarely ever works at this location for long lengths of time... it probably would be beneficial to install a new one.”
“Kim Cooper is absolutely great she went above and beyond to get my loan done, she stayed late, had to do deal with another financial institution and a dealership that made it very challenging and setting road blocks the hole way thru it, I would recommend this bank and her as a bank manager to anyone of family and friendsAppreciate everything kim”
“I have been working with Amoco as a new member the past two mornings and have been met with the most exceptional customer service experience ever! Everything was done electronically. So impressed!”
“Richard was fantastic! If everyone had the customer service he did the world would be a much better place! Thanks again for all of the help! Happy to be a member of Wellby!”
“I went into Acu today just to correct my son son’s account. mr. Ron was able to help me with several different things on my account, offering all the help that I needed. He was able to accommodate me and also answering all my questions and concerns. He is very knowledgeable in what he does, along with having a wonderful personality. This man was very amazing, I will be referring all my family and friends to this branch. All the members of your team were very sweet and helpful throughout the experience. I want to say thank you and we appreciate you here and Alvin.”
“Ebony H. Was a absolutely angel, she made opening a new account so easy and stress less. Not to mention her personality is so sweet and genuine. Thank you so much”
“Exceptional Service Beyond Expectation - A Five-Star ExperienceI recently visited AMOCO Bank to file a dispute and was fortunate enough to be assisted by Beatriz. From the moment I stepped into the bank, Beatriz was the epitome of professionalism and kindness. Her expertise in navigating the complexities of my dispute was nothing short of impressive. Not only did she handle my concerns with the utmost efficiency, but she also went above and beyond to ensure I felt valued as a client.Beatriz’s approach to customer service is a rare find in today’s fast-paced world. She listened attentively, provided clear and detailed explanations, and offered solutions that were both thoughtful and effective. Her ability to blend technical know-how with genuine care for the customer is a testament to her exceptional skills and dedication.I left AMOCO Bank feeling completely satisfied and confident in the resolution of my issue, all thanks to Beatriz. Her outstanding service has not only resolved my immediate concerns but has also reinforced my trust in AMOCO Bank. Beatriz is a remarkable asset to the bank, and her commitment to excellence deserves the highest commendation.To anyone seeking banking services, I wholeheartedly recommend AMOCO Bank, especially if you have the chance to be assisted by Beatriz. Thank you, Beatriz, for making my experience not just a transaction, but a truly valued interaction."”
“I absolutely love the service provided by the employees at the La Porte Wellby location. The service provided by Tiffany Mason especially is top notch. I am always greeted with a smile and she is very helpful and knowledgeable regarding bank products.”
“Five star service from Sharon. She was incredibly efficient and knowledgeable and Beacon's Terms are unbeatable. Thank you for an enjoyable experience. Highly recommend!!”
“Alvin AMOCO is great!! Very helpful and friendly staff! Mandolyn F and Jennifer M are both very awesome as well!! They helped me with getting my first auto loan and made sure that experience would go as smooth as possible. I highly recommend Alvin AMOCO to anyone seeking a dependable and friendly banking service/loan provider. Thank you to all of the team at the Alvin branch!!! Cheers!”
“I work 2 minutes away from this location. I live 30 minutes away. If I need to do business inside Wellby I will drive to this location in Friendswood on 518 and N Friendswood Dr. Lazarus is an awesome personal banker.”
“Ms.Audrey is the best hands down no doubts about it, she’s patient and she’s kind very very helpful Ms.Audrey helped me get my first auto loan she made sure I knew what was going o. Every step of the way even though it was a long process Ms. Audrey made sure it was a smooth ride for me and I thank her a thousand times over for that:) Ms.Audrey is going to do big things at Wellby!”
“I have had the pleasure of working with Asley Salter for a preapproved car loan. The process was quick and Ashley has answered all the questions I have had over the past week. Buying a car can be stressful and it is comforting to know I had someone on my side. Ashley has been a pleasure to work with ! Thank you Ashley for going above and beyond to help me find solutions!”
“Had some trouble with the referral program and Ms. Kevflyn Hill worked diligently to resolve our issues. She was very prompt and patient with us! Ms. Hill is one of the very reasons I refer AMOCO to anyone I know looking to open a new account!”
“Jose provided exceptional service during my recent visit. I had a concern regarding my account, and Jose was quick to address the issue with professionalism and expertise. His attentive approach made me feel valued as a customer, and he patiently walked me through the resolution process.
What stood out most was Jose’s friendly demeanor and his ability to explain complex banking matters in a clear, understandable way. He took the time to ensure all my questions were answered, demonstrating a genuine commitment to customer satisfaction.
The interaction was smooth and efficient, resolving my account concern promptly. Jose’s knowledge of bank procedures and his attention to detail were impressive, instilling confidence that my financial matters were in capable hands.
Overall, my experience with Jose exemplifies the high standard of customer service at Wellby Bank. His professionalism, combined with a personable approach, made what could have been a stressful situation into a positive banking experience. I would highly recommend Jose and Wellby Financial to anyone seeking reliable and customer-focused banking services.”
“Danielle Nealy was the representative I was working with and if it wasn't for her I would have never gotten my interest rate down as much as she did. Not only did she make that happen, she was the on top of her game when coming to documents and attentiveness. She made the refinance experience better than I've ever had. Would give 10 ? if I could, but Definitely a big reason as to why I will stay with Wellby for my banking needs.”
“Meagan is very special. She always has a special smile on her face. Very courteousPersonable professional. I think she is good for this company as well as her staff at seabrook”
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“Have to say the customer service was awesome! Opening an account was easy and I was treated with great respect. Really loved that the manager's office is right up front and not hiding in a corner. They truly demonstrate that their members are the mission. Great job, Navy!”