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“Fantastic customer service. I don’t understand some post office locations can’t provide the great customer service I have gotten at Kemah.
I now skip league city and make the drive over to Kemah because I know I will receive outstanding customer service”
“I went to ship packages today for the first time in a long time, and I came in completely ill prepared. Helen not only navigated me through the process, she did so with extreme kindness and patience. She helped me with every step and made what could have been a really terrible experience for me into a fantastic one!”
“Love this location , don’t mind driving 40 min .
We’ve been coming here for passport and the service is always excellent. No appointment needed. They do all the work for you , just show up , have your application ready and you’re all set .
Tassia and Lilian are great.”
“The nicest man working there. Any time I have a scare with a package being lost or stuck he calls me immediately the next day and gives me the updates he sees then makes sure it gets delivered to my door as soon as he gets it. Couldn't be happier with their services. Now if all post offices could be more like this one usps would be great again.”
“No one ever has anything good to say about post offices in general so thought I’d share that the chill guy working the desk (Perez on his name badge) was helpful, kind, and gives off great vibes. ?”
“Angela was so helpful and polite as she processed my passport application. She was so respectful and friendly, even moving quickly as she saw there was a line. Wish I could give Angela more stars!”
“This is probably the 3rd time I've ever done a Google review BUT I had to share how nice the employees here were. I recently moved to the area and came to pick up a mail key. I was greeted by two different ladies when I walked in and the one who assisted me apologized for my wait (which was all of maybe 3 minutes). It was a great experience, thank you!”
“I had ordered a very special gift and tracked the delivery status for many days my item showed delivered, but I didn't receive. I went down to the post office, and even though I was upset and overwhelmed, the office took great care of me.They found the package had been put on the wrong route. I still delivered the same day. People make mistakes and it was corrected at record time”
“Such a good experience at this post office. I have been to this location many times and the staff behind the counter are friendly and knowledgeable. They are also patient with me any time I need to add something to an address on something I'm shipping. I appreciate Nicole's friendly attitude and she is always welcoming!”
“We were in and out and Dhawn had outstanding customer service! Usually when I go to the post office it seems like everyone hates there job and is miserable. He was very welcoming and upbeat.”
“I wish I had gotten the employees name but she was incredibly helpful. Its a government building and we all know how government employees can be but I was quite surprised on how great of an attitude and service was compared to other USPS locations. I actually thought the building was abandoned from the looks outside and Could use some paint and clean up. A++ on service”
“I had a wonderful experience at this post office. The staff were extremely patient and helpful. Shoutout to Perez for answering my questions and helping me find the best option for my shipping needs. I'll definitely use this location next time I need to mail anything.”
“I want to leave a good review for Patrick very helpful n only one working there lately when I go leave my packages!i haven’t had a problem with getting my packages delivered quickly sometimes earlier than due date!thank you Patrick for always being helpful!?”
“There was one lady who helped me, I wish I got her name. I remember she had a bedazzled Apple Watch. Either way, she was very patient and generous!!! She didn’t shame me for not knowing how to mail a package, she just gave me a piece of paper and tape and told me to step aside and write the address on the package. I really appreciate it!!! You can tell she prioritizes people’s time and money and was trying to get people out as efficiently as possible ❤”
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“I stopped by early in the morning to send an Express Priority envelope that needed guaranteed overnight/2‑day delivery. I got there around 7:40 AM, and even though they don’t open until 8, they keep envelopes available inside near the lockers. That was actually really convenient. I was able to get everything filled out before the doors opened.
At 8:00 on the dot, they opened, and I was helped by Sharon. She was genuinely friendly, patient, and very knowledgeable. She walked me through the differences between the Express and Priority options, including delivery times and pricing, and made sure I picked the right one for what I needed.
Overall, great service. Big thank‑you to Sharon for making the whole process smooth and easy.”