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“Had to wait 25 minutes for my order I placed online. I believe if companies are going to offer this service, they need to make sure they have enough personnel to handle it.”
“Michael is always helpful and very very patient. They make sure everything is right before placing any orders and the delivery process is even better. They will call you ahead of time before they arrive.”
“They upholstered two 2002 Chevy Silverado seats in fabric. Very good job until they put the seat belts on. Without charging more. And they also built a very very good roof. I highly recommend them.Services: Classic car upholstery”
“Listen the store is great. BUT during the crazy rain while running through the parking lot I seem to have lost my small black leather pouch of crystals (near the outdoor garden section of the lot) if anyone finds em or they get turned in by some fate of good will, contact me!”
“As a new chicken owner, Amanda was a lifesaver! Her incredible knowledge made choosing the right coop and supplies so much easier. Even though it’s a 45-minute drive for us, her expertise and kindness make it worth the trip every time.”
“I had an excellent experience at Lowe’s thanks to two outstanding employees.
David helped load my lumber and was amazing—very caring, patient, and incredibly helpful. He made the whole process easy and stress-free.
Humberto, the lumber associate, was like having a personal shopper. He was extremely knowledgeable and helped me plan my project, pick out the right materials, and even assisted with measuring and cutting everything I needed.
Customer service like this is rare. Huge thank you to both of them! I’ll definitely be back.”
“Whitney and David in paint were so awesome they made me feel so welcome. They have awesome customer service just want to make sure these 2 are acknowledge they deserve it!”
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
Home Improvements
“This is exactly the kind of local hardware store every town hopes to have. From the moment you walk in, you’re greeted with a genuine small-town atmosphere and outstanding customer service. The staff is friendly, knowledgeable, and actually takes the time to help you find what you need instead of just pointing you down an aisle.
The store itself is exceptionally clean, organized, and well maintained, but it still has that classic hometown hardware store charm that the big box retailers just can’t replicate. It feels like stepping back to a time when customer service actually mattered.
It’s refreshing to have a place like this in Willis. I’ll gladly continue shopping here and highly recommend supporting this local business.”