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“Inshal, James, and Chris gave me amazing service from the minute I walked in the door. It was nice to have a manager on duty that's helpful and willing to slow down & make sure everything gets well explained. I recommend coming here for any cell phone needs, these guys are great!”
“⭐ 5-Star Review for Ms. Ginger at EZ Pawn (3515 Simpson Stuart Rd.) ⭐
I have known Ms. Ginger for over 20 years, and I can honestly say she is the best hard worker I have ever met. Every time I visit EZ Pawn, she greets me with kindness, a sweet spirit, and a genuine smile that makes me feel welcome.
Ms. Ginger treats everyone with fairness and respect, and her professionalism shines through in everything she does. She has excellent sales skills, but more importantly, she has a heart for people. She makes doing business at EZ Pawn not only easy but enjoyable—you leave feeling good because of the love and care she shows.
I truly love coming to EZ Pawn because of Ms. Ginger. She is the reason I keep coming back, and she is without a doubt the best. EZ Pawn is lucky to have her, and I am grateful for the many years of wonderful service she has given me and countless others.
Best
Pastor R.L. Chalk”
“My experience with Fred was very pleasant and smooth . He is very knowledgeable about the business and processes. He was very patient with me and my questions. I m a very happy EZ pawn customer and I recommend EZ pawn if you need assistance with cash .Go see Fred or Kyle !!!!”
“Desoto, Texas T-mobile has a associate Belinda that was very helpful with my broken phone and insurance procedure and options.
Sent me to 0 deductible phone repair place with hour after and was repaired in a hour and she ordered me screen protector all 4 Zero dollars.
I was impressed”
“Bill was SO HELPFUL! From giving me directions to the store that had the most AMAZING pricing and variety of options, and he even set up the phone he sold me with service, then applied a complementary screen saver!! Hands down the best service and easiest 5star review! I also spotted super cute phone cases and a nice selection of vapes!”
“I went to this store with a broke phone that wouldn't turn on. The guys were amazing they offered me and affordable phone with a great deal. It was also at the last min and they were closing but they still worked with me.”
“Happy with the service khushh provided she went above and beyond to help us activate our my device ? under her management it's say all happy customer ?”
“Michael up here giving out Great customer service when he want to . Dylan over like he ain't watching... n Jesse up growing Ole but keeping things new n fresh”
“My mom had a hard time trying to get her phone working and not everyone speaks Spanish . Luckily she found this location and got help from Berenice . Berenice was a sweetheart and helped as much as she could!”
“I had really good experience at Metro .The staff was friendly,patient, and actually took the time to explain all the plans clearly without rushing me. They helped me pick the best option based on my needs instead of just trying to upsell,which I really appreciated.”
“I am an older female that admittedly is not good with technology. That being said, Charan was a blessing. He was so patient with me and knowledgeable. I had been to a few other Cricket stores in Dallas, but from now on this is the only one I’m going to go to and I highly recommend to anybody and everybody.”
“Jeffer helped me so much very informative and helped me so much..when comes down to budget. He was great I'm asking for him every time he made service great”
“I had a wonderful experience at this location. Antonio was very helpful with our phones and plans and was very educated and respectful throughout the whole process.”
9:30AM - 8PM
333 S St Augustine Dr Ste 123, Dallas
Electronics
“Very friendly staff 2 of the employees where kind and gave me the best deals helped me out very Mohhamed and Another Gentleman I'll update his name I just now forgot exactly but anyway great staff and again very kind and helpful”
“I don’t usually leave reviews, but I had to for Nick at Metro PCS on Ovilla Road in Red Oak because the experience genuinely stood out. From the moment I walked in, he was welcoming, patient, and actually listened instead of rushing me through like most places do.
What really impressed me was how fast he worked without ever making me feel like I was just another customer. He explained everything clearly, answered all my questions, and made sure I understood my options before making any decisions. On top of that, he was incredibly kind and compassionate, which is rare to find these days.
You can tell he cares about helping people, not just making a sale. The whole process was smooth, stress-free, and honestly way better than I expected. If you’re going to this location, ask for Nick—you won’t regret it.”
10AM - 8PM
102 East Ovilla Road B4, Red Oak
Electronics
“ZOIE is the best manager ever...She is always doing what's best for the customer this makes you feel special and appreciated as a customer??? She saved me soon much money on my account recently and that was just awesome...Thank You Zoie of TMobile in Red Oak...Go see her”
“Excellent customer service, I went to pay the bill, Shayn gave me a tab for my kid. I always choose this location over others store.This guy's are friendly and always give me free gift every time visit.”
9AM - 8PM
108 East Ovilla Road #4, Red Oak
Electronics
“Just have to give the Red Oak store a huge shout out. They are always so very friendly and helpful when it comes to any of our cell phone needs whether its purchasing new phones, updating plans, or tech support. Red Oak is ALWAYS our go to store after trying a few others and being very unsatisfied. This morning, Romero, went above and beyond to help me with my service as always! Thank you Romero for your outstanding customer service!”
“If you’re looking for a great deal on a cellphone, I’ve got a recommendation! I got an offer I couldn’t pass up at this location. Go in and ask for Harris—he’ll take care of you and make sure you leave happy. Definitely worth checking out!
Thanks Harris.”
“AMAZING STORE AMAZING CUSTOMER SERVICE GOES OVER AND BEYOND TO HELP CUSTOMERS HAS GREAT PRICES OVERALL PROFESSIONAL GREAT ENERGY HIGHLY RECOMMENDED METRO PCS AT 3200 LANCASTER DALLAS TEXAS”
“I wanted to come on here and give Leslie and Adi a HUGE SHOUT OUT! Those two sweet ladies helped me switch service after I experienced a nightmare with At&t. Leslie and Adi both ensured we got the phones that fit our everyday needs and our budget. That's what I call excellent service! You ladies rock! ? Please continue to keep up the great work ladies ❤️
Definitely a happy Metro customer ?”
“It was a good experience. Just came to pay a bill,but the guy name sunny gave me best deal and gave me new phones for me and my family.and also he transferred all my stuff to new phone. Thank u sunny for takin care.best metro store in Dallas”
“Excellent service as I have purchased multiple devices from this location for about 6 yrs and pay my bill here the service and help is A-1 and never over selling are coming with the high pressure technic to sale you a service are a device this store I highly recommend!??”
“Absolutely amazing customer service. Decent prices and a wide variety of merchandise. Buy straight out or put on layaway for 10% of total cost of merchandise or $10 whichever is more. DVDs for $1 each and dvd players as low as $10. Amazing.”
“Excellent service and helped me a lot on Stormy weather. Very polite and helpful service. Thank u for helping me choose the right decision and very helpful. I choose your store again”
“Came in to get jewelry, customer service representative Ace helped with it all thanks again your new favorite customer , stop by ask for Ace you will not be disappointed”
“They always help me out. I've been pawning here for months ! It was very nice and very informative. I run a business. I come here for all the stuff I need ! Great customer service, and Pinky is da bomb.”
10AM - 8PM
3200 S Lancaster Rd #154a, Dallas
Electronics
“Customer service that puts literally all other companies and branches to shame. I came here passing two other cricket stores much closer to me and i am soooo glad i did. The employees here not only legitimately work hard to satisfy patrons, they go far beyond and do things that they're in no way obliged to to make sure you leave happy. Come here if you can.”
“are you the same guy that my husband and I have sold many tvs to many years ago?! if so, we have been looking for you, bc we have more. but it seems we just cant remember how to get to your house. [[if this is the guy we are talking about, he is great]]”
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“I have been a few times and have always had a great experience with the employees they have always smiled and greeted me and been very patient with me when asking them questions about service , internet and upgrades. Everyone I have encountered has been very professional and provided great customer service.”