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“Inshal, James, and Chris gave me amazing service from the minute I walked in the door. It was nice to have a manager on duty that's helpful and willing to slow down & make sure everything gets well explained. I recommend coming here for any cell phone needs, these guys are great!”
“The customer service, the help they provide and the vibes here are amazing i love the way they handle customers and help you with your product rather you’re buying or selling if you decide to go tell them Trey sent you”
“My experience with Fred was very pleasant and smooth . He is very knowledgeable about the business and processes. He was very patient with me and my questions. I m a very happy EZ pawn customer and I recommend EZ pawn if you need assistance with cash .Go see Fred or Kyle !!!!”
“Obi was great! He assisted with getting my 5G home internet for my new home! He was very attentive and very knowledgeable. Thank you Obi for your help, I will continue to be a T-mobile customer because of you!”
“Bill was SO HELPFUL! From giving me directions to the store that had the most AMAZING pricing and variety of options, and he even set up the phone he sold me with service, then applied a complementary screen saver!! Hands down the best service and easiest 5star review! I also spotted super cute phone cases and a nice selection of vapes!”
“Excellent service by Jennifer and Juan they went above and beyond to help me transfer my data into my new phone and they answered all my questions I really recommend everyone coming here for the team at this store”
“I went to this store with a broke phone that wouldn't turn on. The guys were amazing they offered me and affordable phone with a great deal. It was also at the last min and they were closing but they still worked with me.”
“Happy with the service khushh provided she went above and beyond to help us activate our my device ? under her management it's say all happy customer ?”
“I had really good experience at Metro .The staff was friendly,patient, and actually took the time to explain all the plans clearly without rushing me. They helped me pick the best option based on my needs instead of just trying to upsell,which I really appreciated.”
“If you come here please ask for Lily, she’s the best, very patient and super sweet! She won’t make you feel under any sort of pressure when you ask to see specific items. The store itself I would say it’s the best EZ pawn I’ve been to because of my experiences there.”
“Jeffer helped me so much very informative and helped me so much..when comes down to budget. He was great I'm asking for him every time he made service great”
10:30AM - 6:30PM
106 East Ovilla Road, Red Oak
Electronics
“I don’t usually leave reviews, but I had to for Nick at Metro PCS on Ovilla Road in Red Oak because the experience genuinely stood out. From the moment I walked in, he was welcoming, patient, and actually listened instead of rushing me through like most places do.
What really impressed me was how fast he worked without ever making me feel like I was just another customer. He explained everything clearly, answered all my questions, and made sure I understood my options before making any decisions. On top of that, he was incredibly kind and compassionate, which is rare to find these days.
You can tell he cares about helping people, not just making a sale. The whole process was smooth, stress-free, and honestly way better than I expected. If you’re going to this location, ask for Nick—you won’t regret it.”
11AM - 6PM
102 East Ovilla Road B4, Red Oak
Electronics
“ZOIE is the best manager ever...She is always doing what's best for the customer this makes you feel special and appreciated as a customer??? She saved me soon much money on my account recently and that was just awesome...Thank You Zoie of TMobile in Red Oak...Go see her”
11AM - 6PM
1001 I-35E Ste 104A, DeSoto
Electronics
“Jennifer was outstanding she was very helpful and patient with me. I was able to get my phone fixed and I made a purchase as well. She has the best customer service I have seen in a while. Great location Jen is the best.”
“If you’re looking for a great deal on a cellphone, I’ve got a recommendation! I got an offer I couldn’t pass up at this location. Go in and ask for Harris—he’ll take care of you and make sure you leave happy. Definitely worth checking out!
Thanks Harris.”
“Very friendly staff 2 of the employees where kind and gave me the best deals helped me out very Mohhamed and Another Gentleman I'll update his name I just now forgot exactly but anyway great staff and again very kind and helpful”
“Excellent customer service, I went to pay the bill, Shayn gave me a tab for my kid. I always choose this location over others store.This guy's are friendly and always give me free gift every time visit.”
“Just have to give the Red Oak store a huge shout out. They are always so very friendly and helpful when it comes to any of our cell phone needs whether its purchasing new phones, updating plans, or tech support. Red Oak is ALWAYS our go to store after trying a few others and being very unsatisfied. This morning, Romero, went above and beyond to help me with my service as always! Thank you Romero for your outstanding customer service!”
“I wanted to come on here and give Leslie and Adi a HUGE SHOUT OUT! Those two sweet ladies helped me switch service after I experienced a nightmare with At&t. Leslie and Adi both ensured we got the phones that fit our everyday needs and our budget. That's what I call excellent service! You ladies rock! ? Please continue to keep up the great work ladies ❤️
Definitely a happy Metro customer ?”
“AMAZING STORE AMAZING CUSTOMER SERVICE GOES OVER AND BEYOND TO HELP CUSTOMERS HAS GREAT PRICES OVERALL PROFESSIONAL GREAT ENERGY HIGHLY RECOMMENDED METRO PCS AT 3200 LANCASTER DALLAS TEXAS”
“Absolutely amazing customer service. Decent prices and a wide variety of merchandise. Buy straight out or put on layaway for 10% of total cost of merchandise or $10 whichever is more. DVDs for $1 each and dvd players as low as $10. Amazing.”
“Excellent service as I have purchased multiple devices from this location for about 6 yrs and pay my bill here the service and help is A-1 and never over selling are coming with the high pressure technic to sale you a service are a device this store I highly recommend!??”
“I am writing to share feedback regarding my recent experience at the MetroPCS store on Beckley Avenue.
I wanted to commend your employee, Ahmed. He was extremely knowledgeable, quick to respond, and highly professional. The overall customer service he provided was outstanding.”
“ROBERTO AND HIS TEAM ARE AWESOME!! ACE IS A GREAT TEAM LEAD...EVEN THE NEW STAFF MEMBERS ARE VERY HELPFUL...BY FAR THE BEST STORE FOR OVERALL CUSTOMER SERVICE!!!THANK YOU ALL, MS.OSBORNE”
“They always help me out. I've been pawning here for months ! It was very nice and very informative. I run a business. I come here for all the stuff I need ! Great customer service, and Pinky is da bomb.”
“Excellent service and helped me a lot on Stormy weather. Very polite and helpful service. Thank u for helping me choose the right decision and very helpful. I choose your store again”
“Customer service that puts literally all other companies and branches to shame. I came here passing two other cricket stores much closer to me and i am soooo glad i did. The employees here not only legitimately work hard to satisfy patrons, they go far beyond and do things that they're in no way obliged to to make sure you leave happy. Come here if you can.”
Open 24 hours
100 Louise Ritter Blvd, Red Oak
Electronics
“I am loving the convenience of this 7-11 in Red Oak and what I did notice is, the outside of the store is always clean, little trash if any. Note that it hasn’t gone unnoticed.”
“I just wanted to thank the staff member at the 7-Eleven first thing to me about the rewards because I was gonna get a free small Slurpee that was in my rewards ,and he did explain to me that corporate stores are the ones that do that not franchise. He has great customer service because he did take the time to explain that to me.🤗”
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“Went in due to my phone having black screen issues , in less than one minute , I was helped by a young lady and she was the most helpful person, this will be my go-to store from now on.”