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“Inshal, James, and Chris gave me amazing service from the minute I walked in the door. It was nice to have a manager on duty that's helpful and willing to slow down & make sure everything gets well explained. I recommend coming here for any cell phone needs, these guys are great!”
“Great service had great visitation store , had no issue with this store . I'll recommend family members and friends . Had all information recovered to new device . Awesome”
“Bill was SO HELPFUL! From giving me directions to the store that had the most AMAZING pricing and variety of options, and he even set up the phone he sold me with service, then applied a complementary screen saver!! Hands down the best service and easiest 5star review! I also spotted super cute phone cases and a nice selection of vapes!”
“I Went To The One In Dallas Off Ledbetter In Front Of Walmart… Service Was Awesome, Amari And Latoya Did A Great Job Answering All My Questions. I Will Be Making Them My GoTo Location”
“I have been with boost for a long time and i was finally ready for an upgrade and visit this store the lady there was so friendly she understood my needs in phone and upgarde my device as i wanted i was happy with my experience”
“Excellent service by Jennifer and Juan they went above and beyond to help me transfer my data into my new phone and they answered all my questions I really recommend everyone coming here for the team at this store”
“I went to this store with a broke phone that wouldn't turn on. The guys were amazing they offered me and affordable phone with a great deal. It was also at the last min and they were closing but they still worked with me.”
“Happy with the service khushh provided she went above and beyond to help us activate our my device ? under her management it's say all happy customer ?”
“Obi was great! He assisted with getting my 5G home internet for my new home! He was very attentive and very knowledgeable. Thank you Obi for your help, I will continue to be a T-mobile customer because of you!”
“Excellent customer service. Zach helped me out when others told me it was impossible to solve my situation. I had a phone I wanted to activate but didn't have enough money to pay for the plan. He went above and beyond spoke to customer service , activated my service and got me 24 hours time to pay that.”
“I had really good experience at Metro .The staff was friendly,patient, and actually took the time to explain all the plans clearly without rushing me. They helped me pick the best option based on my needs instead of just trying to upsell,which I really appreciated.”
“The advice I received from start to finish was 5 starts. I worked with Alexis and he did an amazing job assisting with upgrading my phone and turning in my old phone with the assistance of his manager Candice. The atmosphere was very inviting and welcoming. I felt seen as soon as I walked in due to the greeting received by Tam.”
“I enjoy Boost Mobile been with them for a while the employees are great they greet you when they let you enter the store the service is great thank you so much well shop again”
“Excellent customer service, I went to pay the bill, Shayn gave me a tab for my kid. I always choose this location over others store.This guy's are friendly and always give me free gift every time visit.”
“Jeffer helped me so much very informative and helped me so much..when comes down to budget. He was great I'm asking for him every time he made service great”
“Fiza and Aarav are a tag team that i advised anyone who is looking for great customer service experience with MetroPCS by TMobile to definitely only go to their location 337 E Ledbetter by Henderson Chicken!!! They go the extra mile and beyond for their customers old and new to achieve satisfied services. I've been with Metro for over 5 yrs and This location and these two have been the best as of today!!!!! I drove far and will continue to make the drive to only see them for my account. Thank you guys so much 💓”
“The store manager is very beautiful, very smart and intelligent. She always has a beautiful smile and always want to help her customers I enjoy going to pay my bill and look for seeing her every month or anytime. I have a issue with my phone she’s there to help. I love her beautiful respectful attitude”
10AM - 8PM
1001 I-35E Ste 104A, DeSoto
Mobile Phones
“Jennifer was outstanding she was very helpful and patient with me. I was able to get my phone fixed and I made a purchase as well. She has the best customer service I have seen in a while. Great location Jen is the best.”
“Very friendly staff 2 of the employees where kind and gave me the best deals helped me out very Mohhamed and Another Gentleman I'll update his name I just now forgot exactly but anyway great staff and again very kind and helpful”
“Just have to give the Red Oak store a huge shout out. They are always so very friendly and helpful when it comes to any of our cell phone needs whether its purchasing new phones, updating plans, or tech support. Red Oak is ALWAYS our go to store after trying a few others and being very unsatisfied. This morning, Romero, went above and beyond to help me with my service as always! Thank you Romero for your outstanding customer service!”
“I don’t usually leave reviews, but I had to for Nick at Metro PCS on Ovilla Road in Red Oak because the experience genuinely stood out. From the moment I walked in, he was welcoming, patient, and actually listened instead of rushing me through like most places do.
What really impressed me was how fast he worked without ever making me feel like I was just another customer. He explained everything clearly, answered all my questions, and made sure I understood my options before making any decisions. On top of that, he was incredibly kind and compassionate, which is rare to find these days.
You can tell he cares about helping people, not just making a sale. The whole process was smooth, stress-free, and honestly way better than I expected. If you’re going to this location, ask for Nick—you won’t regret it.”
“Really thought we weren’t going to be able to get a phone today, but the OG andy behind the counter really helped us out. 10 out of 10 would definitely recommend…the customer service was great they went above and beyond for us and they didn’t even have to.”
“If you’re looking for a great deal on a cellphone, I’ve got a recommendation! I got an offer I couldn’t pass up at this location. Go in and ask for Harris—he’ll take care of you and make sure you leave happy. Definitely worth checking out!
Thanks Harris.”
“THE YOUNG LADY WHO WAITED ON MY DAUGHTER WAS FROM NEPAL SHE'S MY KIND OF WOMAN LOTS OF COMMON SENSE LOTS OF FUN TO TALK TO AND HEY YEAH WE'LL BE BACK!!!!!”
“we had a great experience at the new Cricket store on Lancaster Rd. Manager Chris and Brian were absolutely wonderful. They took their time helping us, explained everything clearly, and made sure we got the best deals. Their customer service was excellent. I’m really glad we chose this location.”
10AM - 8PM
102 East Ovilla Road B4, Red Oak
Mobile Phones
“ZOIE is the best manager ever...She is always doing what's best for the customer this makes you feel special and appreciated as a customer??? She saved me soon much money on my account recently and that was just awesome...Thank You Zoie of TMobile in Red Oak...Go see her”
“Did a excellent job at fixing my iPhone X my iPhone SE and replacing the battery on my 7 plus I would recommend this place although I wish their prices were more lenient.”
“I wanted to come on here and give Leslie and Adi a HUGE SHOUT OUT! Those two sweet ladies helped me switch service after I experienced a nightmare with At&t. Leslie and Adi both ensured we got the phones that fit our everyday needs and our budget. That's what I call excellent service! You ladies rock! ? Please continue to keep up the great work ladies ❤️
Definitely a happy Metro customer ?”
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“Went in due to my phone having black screen issues , in less than one minute , I was helped by a young lady and she was the most helpful person, this will be my go-to store from now on.”