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“I really do not have enough good things to say about the entire staff at this location. Any time I’ve ever come in with a question I get nothing but friendly and helpful advice. The guys are always excited to talk about bikes, educate on components, and lend a helping hand. There’s never any uncomfortable pressure to buy something you don’t want/need, and when time permits they’re even willing to show you how to do something yourself. Don’t hesitate to stop in here.”
“This is the best store with the best products! My dad was wearing a Wavecel Helmet while he got hit by a car, and it completely protected his head. If you are considering buying it, then do! The company themselves was amazing too, reaching out about replacement and damage policies, and were amazing to help my dad get a new helmet free of charge! Trek is the best :)”
“Great LBS! My buddy and I rented a couple road bikes for the day. The staff were super rad and quickly got us rolling. Bikes worked flawlessly and without any issues. Would recommend.”
“I took my bike in to replace both tubes and had them add the green goo as well. They are a top notch staff and provide great customer service.
Thanks gentlemen!! ??”
“It was my first time buying from this business and I would do so again! They didn’t have my item in stock yet as it was back ordered but I got communication within 48 hours if I wanted to keep the delay or get another product. Customer service like that in this day and age is forgotten. In a world where consumers have choices, that level of integrity and transparency is forgotten. No other big bike company would’ve taken the time to reach out to me first. Keep doing great business!”
“Bingham Cyclery's new location is on the bike path in Sugarhouse just north of the Patagonia outlet store.
They did a great job helping me with a broken derailleur cable and other stuff + gift certificates for my daughter and her boyfriend.
Thanks Angela, Ty and Jarrod!”
“I own a Brompton Bicycle. I live a car free lifestyle. There isn’t a Brompton Dealer close to where I live. Saturday Cycles is an authorized Brompton Dealer. Brompton has some specialized components and I needed some service work done.
I traveled with my Brompton to SLC by bus to attend a bicycle event. My plan was to explore SLC by bicycle and attend the bicycle event. At the conclusion of my trip I planned on leaving my Brompton at Saturday Cycles for service. I was going to have them box and ship my Brompton to my home after the service was completed.
I went into Saturday Cycles and spoke to Max in service. I explained what I needed done to my Brompton and the plan of shipping it at completion. Max told me that he would fit me in the service schedule now. He put my Brompton in the repair stand and completed the service promptly while I waited. Max provided amazing customer service! My Brompton rides like it is new. Max saved me shipping and transportation costs by completing my service on the spot. I highly recommend Saturday Cycles!”
“Dennis provided excellent service. He took the time to understand our needs and budget for new bikes without upselling. He ensured the bikes were season-ready and advised on future adjustments and storage. We plan to return when we replace our kids' bikes in the future.”
“We had a wonderful experience buying our bikes from Magnum Electric Bikes, SLC Trolley Square. The staff was fun and engaging. We got a great price. We haven't had a chance to use the bikes yet, due to the weather. But are looking forward to doing so.”
“So pleased with my experience here! Brady gave excellent advice and great customer service and an affordable solution to sort out a terrible saddle situation on my new e-bike. I left with a bike I'm excited to ride instead of dreading. Great experience and a great shop!”
“It is good to find a shop that has the expertise and client service focus at the high level that Salt Lake eBikes does. They took the time to find the right bike for my specific needs.”
“First time for me buying a new frame....and couldnt be happier with the service and information i received from the staff here. They even went out of the way to honor a promo for me early so that i could start on my build. Thanks again!”
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“I recently won a giveaway by Great Western E-bikes. Picking up the bike was easy, the staff was friendly and welcoming, and the store itself was spotless, organized, and professional.
You can tell they take pride in both their products and the customer experience. Even though I was there to claim a giveaway prize, I was treated with the same level of care and respect as any paying customer. The bike is amazing, and the entire experience left a great impression on me. Highly recommend checking them out if you’re in the market for an e-bike! Can’t wait to get out and ride!”