535 South Main Street, Bountiful UT 84010
“Very poor service. They left us outside in 103 Temp for 30 minutes just for a price check on fence gates after they sent us to the wrong side of the store.This was about West Jordan store not Bountiful. Bountiful store was GREAT very good service helping me find everything I was looking for. I will drive the extra miles to gobto Bountiful instead of West Valley.”
974 W 100 S, Salt Lake City UT 84104
“This is the only place I go when I have plumbing needs. They know their parts inside and out. I just show them a part that I have no idea about and they hand me the correct replacement.”
612 E 400 S, Salt Lake City UT 84102
“This Ace location had the product I had been looking for for over a week! No exaggeration. Lowe’s and Home Depot champion a specific type of antifungal product called Concrobium, yet none of their locations actually carry it. So I finally called this Ace location to ask if they could stock check for me and they did! And they had it in store! So I rushed down to the store and received a greeting and excellent service. I had multiple people ask me if I needed help finding anything and there were multiple employees moving up and down the aisles asking customers if they needed help. I really don’t receive that type of customer service anymore and I don’t witness it anywhere anymore. It seems like people are so bothered to even do their job, let alone offer assistance genuinely to customers. So I wanted to write a review about how good their customer service is and how welcomed I actually felt at this location! And on top of that, the antifungal spray that I was desperate to find, worked exceedingly well! Edit: I forgot to mention this happened on August 7th at 4PM! Thanks again!!”
477 N 300 W, Salt Lake City UT 84103
“City Ace Hardware is exactly the kind of neighborhood hardware store I like to support. The location is convenient, making it easy to stop by whenever I need something for a home project. The store is well organized, and I had no trouble finding what I was looking for. What really stood out was the staff. Everyone I spoke with was knowledgeable, friendly, and genuinely willing to help. They answered my questions, pointed me in the right direction, and made the whole shopping experience quick and hassle-free. I left with everything I needed and a great impression of the store. I'll definitely be coming back for future projects.”
763 N Redwood Rd Ste 100, North Salt Lake UT 84054
“I recently visited the ACE Hardware located right beside Lee’s Grocery in North Salt Lake and was thoroughly impressed. From the moment I walked in, the team greeted me with genuine smiles and took the time to answer every question I had—no matter how specific. They guided me to the exact products I needed, explained proper usage, and even shared tips on maintenance. When I discovered I needed to return an item, the process was painless: they processed my return swiftly, refunded me on the spot, and offered a replacement alternative without any hassle. Clean aisles, stocked shelves, and staff who truly care make this ACE Hardware a standout. I’ll definitely be back for all my home improvement needs!”
1780 W N Temple St, Salt Lake City UT 84116
“Love spending money here, instead of at Home Depot or Lowes. No idea how local they actually are, but it sure feels IFA/ Local Feed n'Seed. They have everything. Even stuff I didn't know I needed ;) I'll always be back...”
530 N 400 W, Centerville UT 84014
““Mac” was fantastic to help out after the pro desk had shut down for the night. She went above and beyond to help find the right part numbers to be able to sell me door casing and header materials. I had been to the store twice and called once to ask about the lumber yard hours. I had asked if I needed to order or prepay to be able to come back after 530pm with a rental truck to pick up 16’ material. I was told over the phone I did not need to preorder or prepay and that the yard was under Summer hours until 7pm. I arrived with my rental truck and was told the desk was closed at 5pm. I explained my dilemma and Mac went to work. She walked around the yard with me to find the trim I was after. She used her detective skills to find the item numbers and helped me make my purchase. She was fantastic and went above and beyond to save the evening and prevent a second truck rental another day. I asked the desk the next day when buying additional trim who I could speak to to tell them she was fantastic in attitude and very helpful to find the trim for me. I was told to write this review. She ought to be recognized for excellent solution and determination skills. I really appreciate her willingness and attitude.”
1075 N 500 E Suite B, North Salt Lake UT 84054
“A rare hardware store like we all used to have in ‘the’ day. Not huge but somehow they always have exactly what I need. The employees know enough (and more) to be helpful even if I’m in over my head.”
47 S Orange St Suite D 3-4, Salt Lake City UT 84116
“This place is amazing. Largest selection of cabinets hardware I’ve ever seen and the owners were very helpful and very informative. They even stayed way after closing to help us decide and find options. I will recommend this place to everyone looking for hardware, sinks, faucets and countertops. Thank you Heather for all your help.”
380 E Pages Ln, Centerville UT 84014
“Curtis is very helpful. He approached my grandfather who was very uncertain as to what he needed without hesitation and was able to immediately offer help to resolve his questions. Very knowledgeable and tactful employee! Great experience at this location as always.”
350 545 West, West Bountiful UT 84087
“Lots of help available, reasonable amount of choices, good hours. Looking for a tiller and a staff came by and explained the pros and cons of the different units”
50 North Marketplace Drive, Centerville UT 84014
“Woah. I can’t even begin to describe how great an experience we just had. Is Home Depot like this every time? Should we just skip getting lagoon passes for the kids and just come get some lumber every few weeks? From the cashiers up front being so friendly to jessica in the back helping us find a replacement for a near out of stock product and making the process of cutting wood entertaining rather than just a transaction, I’m a bit shocked at how much of a positive experience this whole trip was. Hopefully Home Depot is taking care of these employees as great as they are taking care of customers. Based on this experience Home Depot has taken our business for the foreseeable future. Thank you and God bless.”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Read the postAce Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Read the postAce Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
Read the postIn the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%. The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.
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