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“This is the only place I go when I have plumbing needs. They know their parts inside and out. I just show them a part that I have no idea about and they hand me the correct replacement.”
“City Ace Hardware is exactly the kind of neighborhood hardware store I like to support. The location is convenient, making it easy to stop by whenever I need something for a home project. The store is well organized, and I had no trouble finding what I was looking for.
What really stood out was the staff. Everyone I spoke with was knowledgeable, friendly, and genuinely willing to help. They answered my questions, pointed me in the right direction, and made the whole shopping experience quick and hassle-free.
I left with everything I needed and a great impression of the store. I'll definitely be coming back for future projects.”
“I recently visited the ACE Hardware located right beside Lee’s Grocery in North Salt Lake and was thoroughly impressed. From the moment I walked in, the team greeted me with genuine smiles and took the time to answer every question I had—no matter how specific. They guided me to the exact products I needed, explained proper usage, and even shared tips on maintenance. When I discovered I needed to return an item, the process was painless: they processed my return swiftly, refunded me on the spot, and offered a replacement alternative without any hassle. Clean aisles, stocked shelves, and staff who truly care make this ACE Hardware a standout. I’ll definitely be back for all my home improvement needs!”
“Great store! Friendly, helpful, and knowledgeable employees. Wide selection of almost every hardware item imaginable. Every time I go in to get something, it's a win!”
“Love spending money here, instead of at Home Depot or Lowes. No idea how local they actually are, but it sure feels IFA/ Local Feed n'Seed.
They have everything. Even stuff I didn't know I needed ;)
I'll always be back...”
““Mac” was fantastic to help out after the pro desk had shut down for the night. She went above and beyond to help find the right part numbers to be able to sell me door casing and header materials. I had been to the store twice and called once to ask about the lumber yard hours. I had asked if I needed to order or prepay to be able to come back after 530pm with a rental truck to pick up 16’ material. I was told over the phone I did not need to preorder or prepay and that the yard was under Summer hours until 7pm.
I arrived with my rental truck and was told the desk was closed at 5pm. I explained my dilemma and Mac went to work. She walked around the yard with me to find the trim I was after. She used her detective skills to find the item numbers and helped me make my purchase. She was fantastic and went above and beyond to save the evening and prevent a second truck rental another day.
I asked the desk the next day when buying additional trim who I could speak to to tell them she was fantastic in attitude and very helpful to find the trim for me. I was told to write this review. She ought to be recognized for excellent solution and determination skills. I really appreciate her willingness and attitude.”
“A rare hardware store like we all used to have in ‘the’ day. Not huge but somehow they always have exactly what I need. The employees know enough (and more) to be helpful even if I’m in over my head.”
“This place is amazing. Largest selection of cabinets hardware I’ve ever seen and the owners were very helpful and very informative. They even stayed way after closing to help us decide and find options. I will recommend this place to everyone looking for hardware, sinks, faucets and countertops. Thank you Heather for all your help.”
“Curtis is very helpful. He approached my grandfather who was very uncertain as to what he needed without hesitation and was able to immediately offer help to resolve his questions. Very knowledgeable and tactful employee! Great experience at this location as always.”
“Chris at the pro desk has rectified our remodel experience. Have struggled with our contractor throughout the remodel as far as quality and value, So we we have taken on more DIY Then we thought we would. Chris goes way above and beyond to make sure we are getting what we need, quality and value.”
“This review is specifically for Ahn at the paint counter. After failing to find the 5 gallon BEHR ceiling paint Layton sent me to Centerville to grab, she helped me find exactly what I was wanting without the extra $80 charge adding stain blocker to the ceiling paint I was really looking for. She was very helpful providing solutions while helping 3 customers at the same time. Smiling, friendly and helpful. So much better than the 5 employees changing prices in the Layton paint department yesterday afternoon that couldn’t be bothered to help me find the head hood I was searching for.”
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“Came in to get a lighter insert and they couldn’t find the key to the cabinet. They had 4 people trying to help out and they were all super nice and we figured it out. Got a great deal on what I wanted. Great store and great staff.”