“This place is amazing. Friendly, convenient, clean, affordable and customer service is present. If going for a loan they are quick and professional and kind as well as work to get the loan approved. The rent to own portion has many options and affordable rates.”
“The young woman that was helping me was excellent! Not pushy or hurrying me to make a decision, but just allowed me to evaluate and make my own decision. The store manager also helped me with some questions, which I appreciated. Very impressed with both people manning the store.”
“Kim did great work in a timely manner, all while being affordable. He also got me in the next day. After dealing with flakey people and businesses trying to get a double din head unit and backup camera installed, doing business here was a smooth process.”
“Went to fix my smart TV. Great service and fast turnaround with fair pricing. Explained the issues I was having and how they fixed it up. Will be going again next time I have any issues!”
“Amazing costumer service! I’ve been in other t mobile store and they didn’t help me at all until i got to this Murray location! I got a loot of help with my situation and they solved it. It took a long time cuz it was complicated! Grateful for Jenny, Mario and Jonathan! They’re the best ???✨If you’re looking for good costumer service is right here in this location!”
“These guys know their stuff. This is a one of a kind shop for electronic components. It's really great for those unique projects. I'm glad that Raelco lives on as Standard Supply!”
“Fernando and his team are awesome. We cannot say enough good about everyone at this incredible T-Mobile store. We have a home in Utah and in California and we do our work with the T-Mobile in utah. We even call and talk with them about what would be best for us because they help us more than people online and people in california. Fernando has been with us from the beginning and Utah and we've always worked with him unless he hasn't been there and even when he's not there the other people in the store have been incredible. We cannot say enough good about this incredible team at this store. They have your best interest in mind and will tell you how to best save money and what plans would truly be the best for you. Thank you for Fernando and team we really appreciate you.”
“Absolute best place to get cable making supplies. They have pretty much anything you could want at affordable prices, plus they ship as fast as amazon. Wouldn't consider buying from anyone else.”
“They have a real person answering the phone when you first call. That was nice. He took my information and said a tech would call me back. It took over an hour to get the callback, but these days, I get it. The tech, Michael, was very helpful and easily resolved my issue. He even went beyond to make sure my software and firmware were up to date before we disconnected. Impressive support.”
“Jordan Hardy was wonderful. Friendly and very knowledgeable. I wish that every employee at T-Mobile was as professional and kind as Jordan and helpful. I had a wonderful time only because Jordan Hardy was there to help me. Thank you Jordan. Your the best.A rock star.”
10AM - 7PM
130 E 900 S, Salt Lake City
Electronics
“I went in to switch companies but due to my own issues with my card I was unable to get my phone turned on. But the customer service guy was awesome and very nice so thank you for your kindness and patience. The islander gent.”
“I had a very unique situation where I got my phone and wallet stolen. Took roughly 24 hours to get a new phone shipped and set up. The whole team at this location was extremely patient and above and beyond. Ashton, Abby, Nick, Devon, Tanner and Sierra offered me the highest quality of customer care. Another T-Mobile location was not very helpful however this location and its team went above and beyond. Team is on 10!”
“Got a new iPhone two weeks ago and needed a new screen protector and phone case. Dylan was so super helpful! We have always loved the service at the Fashion Place Mall location! Customers for life!!”
“Lessie helped me get a new phone set up when my previous one had a screen crack that I could not use it and need it for work. He went above and beyond and made sure that my plan was correct and even though I had a super old one made sure to get me all set up with a better one that saved me money. I have been to other T-Mobile stores in the valley and this store was the best one I have been too!”
10AM - 8PM
106 W 11400 S, Sandy
Electronics
“Mario was helpful along with his team! I felt informed about my options and took my time making changes. This location has been helpful with the transition from Verizon to T Mobile. Stop by and discuss you plan and merchandise options.”
“Alexa was really great! I usually pay my bill online but I had to cancel a line and switch a phone and I was late on my payment for the first time in 3 years. So I figured it'd just be easier to go in to the store and I was right! She really made it easy and took her time to help me. I was super impressed how great she was. Thanks MetroPCS for always giving me great service!”
“Extremely helpful crew. I have the 3rd gen Airpods and the speaker in my right AirPod was blown. First I went to Best Buy (just cause my dad always went there for technical needs), they weren’t much help. So I googled “Apple” and Expercom showed up.Gave them a call to see if they could help, answered all my questions to the best of their ability. Then I went in to get my AirPod serviced.Super easy process, the employees know what they are talking about and can explain it pretty well! The cost is pretty affordable, and they also sent me a link on how to properly update the firmware for my new AirPod so I could do it from work/home.Thank you!”
“I want to tell you guys on Facebook how wonderful and tremendous T-Mobile is the lady that helped me was her name was Rosa she was marvelous and customer service was wonderful”
“I recently had a phenomenal experience with these guys that warrants a review. Long story short they went out of their way to take care of me and my company to meet a deadline that was unexpected. Specifically James and the lead tech were able to diagnose a problem that many others could not with a large Epson projector and then went the extra mile to fix it. My company will continue to use them for years to come.”
“Absolutely wonderful experience switching to Cricket at this store. Taylen was knowledgeable, friendly, and answered all my questions about what a switch from Xfinity Mobile to Cricket would entail. The entire process was seamless and took approx no more than 10 min from start to finish. I am so impressed and so glad to have made the switch! Thank you, Taylen!”
“Needed to switch my existing Verizon iPhone number to T-Mobile and add a new line for my LLC. Initially, I thought this should be easy. However, some past transactions proved to complicate things tenfold. Jasmine was a rockstar in helping me get everything sorted to accomplish my end goal. She is very intelligent and was able to stay ahead of the corporate tech support we needed to get the job done. I had to make two more return trips, but each time the staff made me feel very welcome and worked hard to take care of my difficult ask. Jorge, Ricky, and Ed are so cool and helpful. Ed is the manager, but he cares so much about making experiences the best possible for both his employees and customers alike! Huge props to the team and I will for sure be back for any further mobile needs. Already referring friends that want to leave Verizon. Thanks T-Mobile Sugarhouse!”
Open 24 hours
2666 W 7800 S, West Jordan
Electronics
“Absolutely amazing customer service super clean and friendly. The only problem i have is everytime i go into the store the only person that is honestly working her tail off is the older lady, its amazing how hard she works cleaning, making food, coffee, and still has a very up beat personality friendly and a smile on her face, and willing to help you find or make you anything from their grill you want. She is the heartbeat of this location i look forward to seeing her everytime i stop in.”
10AM - 7PM
836 W N Temple St, Salt Lake City
Electronics
“The worker April I believe her name was, was totally awesome. I had a whole lot of issues with trying to get service and stuff happening. She was patient and helped me get through it all. Probably the best experience with an Cricket store worker...”
“I needed a specific component to try to repair the circuit board for my oven and they were very helpful and knowledgeable of their stock. They even gave me the one component I needed free of charge!I'll always think of them first when needing components!”
“Maggie and Adi at this location are the sweetest most helpful people I've ever had the honor of having help me with my payment/phone issues!! They are caring about your personal situation and don't beat around the bush when helping you to the fullest!! I highly recommend giving them a visit to help with any cricket needs!! Thanks you guys!! You are the best!!”
“We had a great experience at T-Mobile. We came in numerous times to set up our account and Abdul never lost patience with us. It is difficult working with a generation that struggles with technology and he walked us through every step.”
“One of,if not the best, location. Super friendly and their customer service is beyond perfection. I couldn't recommend this location any more than I already do. S tier for sure.”
Open 24 hours
2175 E 9400 S, Sandy
Electronics
“I really enjoy coming to this location. The staff are always super friendly and helpful. Jeremy in particular is always so happy and nice it creates a really comfortable environment.”
“I was visiting Utah from another country and tried an eSIM with another provider but it did not work. I went to this T-Mobile store #8828 because it was close to my hotel. Ezekiel was very helpful and quick in troubleshooting and confirming the issue with my phone, and installing a new SIM so I could have data.”
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“It took a long time, but we were able to finalize the plan we needed, choose our phones, and have the data transferred from our 4 old phones. Kasumu, Josue, and Aryan were each patient and helped us get our plan, new phones, transfers, and supplies. We’ve been to this location before and will be back.”