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“Sarah had great customer service! My experience here was good, she made me feel less stressed & explained to me everything she was going to do before hand. My phone came back looking brand new! SHES AMAZING!”
“Took our phones to get protective covers at other stores and they always broke or shattered. We took them to BadApple in South Jordan and they were amazing! So of course we went back (to their new location) when we upgraded our phones recently. Dan, the owner, was kind and friendly. Staff got the job done well and quickly. Zero question that we’re going back to Bad Apple for everything related to our phones!”
“Devin set us up with a front and back glass protection. He provided great customer service. Usually people at the kiosks in the mall stink to work with but he was awesome!”
“An Excel services you, the staff that works there are knowledgeable on the subject, they clear your doubts and gave me excellent accessories. They have affordable prices”
“We recently switched from AT&T to T-Mobile. It has been a joke, today we went in because we had two phones that weren’t unlocked, customer service was a joke. Tyler at this location was an absolute stud, he walked us through the entire process while he really didn’t need to. We were obviously upset, he was calm and kept the situation chill. Tyler, thanks man!!!”
“Austin worked really well with us. We had a really great experience and he was very timely and thoroughly explained everything and gave us the best deal possible. He greeted us upon arrival, even though he was busy with customers, making us feel like we were gonna be one of his priority customers. He talked to us through the wait reassuring us that he would get to us as soon as he was available. He was easy to talk to and very kind, friendly and funny. This was the best experience I’ve had at AT&T. We will continue to go back to this location”
“They were very kind and very helpful.They helped me fix my phone and got my phone working back great again.I would definitely recommend to go to this location for help on your phone and any other questions you have thank you again.”
“Extremely professional made me feel very comfortable environment was extremely clean. I will definitely be back and I’m going to tell my entire family and friends of the experience. Excellent experience!!”
“My first time there. they were very fast, friendly and informative. It Only took a couple minutes and I was done. I love the idea that if I have a crack screensaver again, I can run in real quick and get it fixed without having to wait in a phone store.”
“I just wanted to say that Jessica at the store was really positive. She knows her stuff and she did a great job helping me and she knows how to sell :-) OK I just post it.”
“Yasel and Maya ARE the best customer service delivery ever. I was a little skeptical about the store, but please come in and give it a chance. I got a new phone, new plan. Thanks so much for the wonderful service. Really made me feel good and at home.”
“I am visiting from Australia and left my travel converter and phone charger back in LA.The gentleman, whose name I forgot, was friendly and understanding and we found a wireless charger that has worked fantastically. He saved me from have to buy a US phone and SIM.Highly recommended Boost Mobile at Valley Fair.”
10AM - 7PM
257 E 3300 S, Salt Lake City
Mobile Phones
“Needed help to get a memory card installed in new phone.
Came in to see if they would help.
Had it installed in about 2 minutes. No charge.
Really appreciate the help.
THANK YOU!!!”
“Visited this store recently to do the wireless number transfer from Verizon to AT&T. Simon was super helpful and expedite the whole process 3 times despite all the issues until it finally worked! Many thanks to him! Also, due to location this store is empty most of the time which is also good if you need some quick help from AT&T”
“Angie was so helpful! She solved a problem that I couldn't take care of after DAYS on the phone with customer service. So grateful she was there and so easy to talk to and work with.”
“Everyone there was very friendly and helpful. Found what I was looking for. I'd definitely recommend them for any accessories for your phone. Priced reasonably.”
“Michelle the girl in the morning shift helped me out with my plan and help me connect my home internet . They gave me such a good and friendly customer care service. They where so nice and professional! I recommend this location.”
“Needing to change my phone because it was old and tired I went this center in Sugarhouse and was greeted by Dylan Brunner who swiftly and pleasantly served me and took care of all my problems I would recommend Dylan and this center to everyone”
“Excellent service, very kind and patient, Ms. Wendy and Bella with a lot of empathy towards the public... I invite you to come and see the great promotions they have and they give you a welcome gift. THANK YOU!.”
“Yes, I managed to solve what I needed and almost immediately, thanks to my friend Julia (the one with long hair), very professional in her work and exact in every answer. ?”
“Nicholas was quick to handle my warranty replacement. He even got me set up with a camera protector. Fast installation, and so glad they were open on a Sunday. Thanks, Nicholas!”
“Kohaku is the BEST!!! He understood me and offered me what I wanted ❤ very sweet and kind hearted, I recommend this store to everyone, they give the best deals ❤”
“Even though the sales person was all by himself he made sure to give every customer the right service and time needed for services. Top notch hand very friendly!”
“Sherry at this location had the best customer service I've ever witnessed. My wife was in the hospital and broke her phone. We had to send my fiances father in to get a phone replaced. He was in and out in 20 minutes! Not only did she keep the whole experience pain free, my fiance also got a phone of superior quality without much information to go off of Sherry was there every step of the way. Thank you Sherry”
“I'm Mario and I recommend this location at 7800 south west Jordan. We went last Wednesday, Adonis the sales representative is very friendly, charismatic and helped us with what we were looking for. Let's hope they don't move it to another store since they change all the time.... in general the service was very good, if you have the opportunity and are looking for something go to them.... ???”
10AM - 8PM
576 E 400 S, Salt Lake City
Mobile Phones
“David made getting my phone upgrade super easy and quick. I couldn’t believe that he has been working at the store for a month because he was so informative and professional.”
“Karol's service is very good, she does her job very well and always helps me solve problems, even when she is busy, she helps me with everything. It is the best store in Utah. I recommend it to all my countrymen.”
“This store has only ever been a good experience (The location, not T-Mobile itself. Still pissed at T-Mobile). Long story short, I wanted to try the Internet option and see how it went (this was on 05/13). Parker helped get me setup, explain that it was a FREE trial for 14/15 days (Memorial Day Weekend) and to return it for no charge within that time period. Well T-Mobile tried to charge me the full cost for the thing. So I came back on 05/20, spoke with Parker, returned the box (I live on the Utah benches so service wasn't fantastic) and he credited the amount that T-Mobile was trying to charge. He explained that I would need to call T-Mobile to cancel the line, which I attempted (emphasis on ATTEMPTED) but the rep just kept saying "buyers remorse" which I would understand IF I ACTUALLY KEPT THE DEVICE. So I get a text today about the home Internet, zipped over and spoke with Abby (phenomenal employee!) and she was calming, sympathetic/empathetic to my situation, and walked me through how to call T-Mobile to cancel the line, even standing with me while on speaker with them. It might be confusing how I'm describing this love/hate relationship but this store and those two employees are the ONLY reasons I'm staying with T-Mobile, otherwise I'd of punted the service in a heartbeat after this experience.”
“Went to their new location in Midvale to fix the screen on my son's iPhone. They were reccomended by another iPhone repair place as the place to go if others can't fix your phone. The phone screen was smashed and the phone was dead, they fixed it good as new in one hour! Prompt professional service, fair price. Owner was very professional. I'm glad I found this place.”
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“(Translated by Google) The person who attended us was very friendly. Good service and very inexpensive. Thanks(Original)La persona que nos atendió muy amable. Un buen servicio y muy económico. Gracias”