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“I had a great experience!The staff was very helpful, and the service was excellent. Mariana, in particular, went above and beyond to assist me. She was knowledgeable, patient, and made sure all my questions were answered. It’s not always easy to find such great customer service, but she truly made the experience smooth and enjoyable. I highly recommend this store, especially if you need professional and friendly assistance.”
“The best workout group class out there. Every single trainer here is awesome. I’ve never had so much fun working out and it’s made me so consistent and stronger. Varied workouts that push you every time! Thank you train insane team for the best time and an energizing, encouraging, and friendly environment (:”
“We had a great experience today with the sales associate Rafael (Rafa). My mom had her phone stolen out of her car and we needed a phone today. He was so helpful getting her new phone all set up and ready to go so she didn’t have to do anything her self. We really appreciated it. Thanks again, Rafael!”
“Ramón was great help. He made sure to help connect with customer service/support while trying to claim insurance; I had to come back because my wife was told she had to go through CS and that was it… she left frustrated so I went in and Ramon was great. He ensured we received the attention we needed and the assistance to end. Thank you Ramon”
“Just wanted to thank Bennett, Zak and Emmett at the Highland Tmobile store. I was without a phone for a few days and they all worked together to help me get a replacement. They even gave me a loaner phone while i waited. Great people that really stepped up and treated me like a valued person. Thank you.”
“By far the most helpful T-mobile store. After being misled by 3 different stores and wasting countless hours trying to figure out to simply trade in some phones, Caesar, Jacob, and Logan helped us quickly and respectfully. I will be going back to this store for any of my phone needs.”
“Rick fixed our TV for a fraction of what it would've cost to replace it. It died without warning or clear cause, but Rick diagnosed the issue quickly and was friendly. In our case, it took one week and one day from dropoff until collection (BUT that was mostly on delayed shipping from the manufacturer) and only cost $165. Thanks, Rick!”
10:00 AM - 9:00 PM
545 E University Pkwy, Orem
Internet Service Providers
“Loved the service here I got helped by Jorge he helped me pick out my new phone and a case for it told me what plan would be best for me and didn't have to stress much about anything else clean and easy.”
“Will was an amazing agent and was super professional. He had my issue resolved in less that 15 minutes. That is something xfinity customer support couldn't do after multiple hours, agents, and phone calls. Highly recommend Will.”
“Wyatt was super friendly and helpful!! He was patient with me but also seemed like knew what he was doing and got things done quickly and efficiently. I was in and out in 5 minutes even after running into some account hiccups. Shout-out to him!”
“Mary was an absolute GEM to be on the phone with. She was able to cancel my Xfinity service without any issues and had the most sweetest customer service tone ever. I hope my future calls will be with her!”
Open 24 hours
DISH, Orem
Internet Service Providers
“Went in for a new phone and got a great deal, Danny was really awesome he was helpful and got me in and out in great time with a better phone than I though I could get!”
Open 24 hours
1958 950 E, Provo
Internet Service Providers
“Not sure what the issue is with all of these bad reviews. I have had nothing but great service with these guys. In a world where it almost impossible to talk to a real person in customer service, I always get someone very fast and they are always very knowledgeable and helpful.”
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“When I called and spoke to Stacey B on Monday, she was sooo helpful! She was able to walk me through the entire setup process with my router. Even though we hit many obstacles and technical difficulties, Stacey stayed present on the call with me for over 2 hours to make sure my issues were resolved.”