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“Whenever I go to Midvale Cricket, I'm greeted with a smile. The girls are super friendly and attentive. It's a pleasure to go. ¡Thank you for always such great service!”
“Extremely nice people! This is my second time trying the fashion place location to get my screen replaced and they’ve been super helpful and kind. Definitely will keep returning. Thank you!”
“I had a broken (or so I thought) 7th Gen Ipod Classic laying around and I figured it was unfixable. But I finally started calling around to a few places and luckily I found this store. I wasn't sure if it was the hard drive or the battery that was the issue. Luckily it was just the battery, and they swapped it out for a new one at a reasonable price. Now I have a 155gb of music that I thought was lost forever. And the team was very easy to work with.”
“I always go to the store to pay for my service and the girls are very friendly and very good salespeople, they made me renew my phone and downloaded all my applications, excellent advice.”
9:45AM - 9:15PM
10450 State St #2036, Sandy
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“I have going to this location for a while and they have great people that always take care of you in so many ways! I just want to give a shout out to them Savannah and Johnny! These two always have a big smile on their faces and always very helpful people I really appreciate them both”
“I love AT&T due to their customer service. I don’t have to go to the store often, but when I do, I feel assured that I will be taken care of. And Dani did not disappoint. She provided all of the product, service, and details I was inquiring about. Very kind and ever so patient.”
“For me it was a very good experience for me it is an honor and a pleasure to be with boost mobil they attended me very well and very fast it was a very good experience I highly recommend them 715 south 900 west Salt Lake sity Utah 84104”
“Great customer service! Issac was very knowledgeable and friendly. He took the time to help guide me through my new iPhone features. If you’re having trouble navigating your iPhone, he’s the guy to see. 👏🏼”
“Everyone there was very friendly and helpful. Found what I was looking for. I'd definitely recommend them for any accessories for your phone. Priced reasonably.”
“10/10 experience. We went in hoping to see our options and left with a new phone plan, new phones, and appreciation for the patience and detail we received. Sebastian helped us and he was incredible. Some of the best customer service I’ve ever had!”
“Took my phone in cause my charging Port wasn't working correctly. He cleaned it out for me. Now it works Great. Very good customer service. Highly recommend ?”
“William has the best customer service from the moment I called and spoke with him on the phone and then came into the store. He was kind and helpful and knowledgeable about what I needed. OK, thank you!”
“Go see Jared at this Official AT&T location. He just helped me upgrade all 4 iPhones on my family plan to the new 17’s. He had us out the door with fully restored iPhones in roughly 45mins. Something that took us 3 hours and trips to multiple locations the last time we did this. AT&T’s transferring process is better now than it was but Jared made it so fast it was almost too good to be true. So next time you’re in this store, ask for Jared.”
“Did not have much hope showing up with an ancient iPhone 8 but my daughter had some that things on it not backed up that she really needed so we gave it a try.. wasn’t cheap because the screen and frame needed replacing but he had us up and running in less than 2 hours. This dude is an essential public service!”
“Karol's service is very good, she does her job very well and always helps me solve problems, even when she is busy, she helps me with everything. It is the best store in Utah. I recommend it to all my countrymen.”
“Heidi was so helpful. She set expectations of how they could help. This helped because the business who holds the account with AT&T that i was porting from overly complicated things and without Heidi it would have been very frustrating. She had 4 customer by herself at once but juggled us so effortlessly everyone left having their questions/supported needed resolved and in a gppd mood.”
“Really great visit. Staff were helpful with my water issue preventing charging. Referral to you break I fix down the street. Looked up my insurance, and my yearly upgrade I thought I had.
They let me hang and charge my phone for a minute which was really kind.
???? if I could.”
“Edwin and Gus are amazing! Traveling to SLC for work. Landed got in my rental car and phone locked up wouldn't show the keyboard. Information desk printed out a map to the AT&T store. They were able to restart it and save my day!”
“December 12, 2025 I went into the AT&T store to get some things resolved. Those issues were resolved plus other things were resolved that I was not aware of that needed attention. Marcelo was the one that helped me. He was very kind professional and cared about his customer. My husband also went in with me just to be there to help see me through the issues with Marcelo fortunately My Husband also received additional help with some things and issues of his concern and the reason he received the help is because Marcelo asked him if he needed any thingwhen we first went in My Husband didn’t think he needed any help with anything but he ended up getting help from Marcelo. He is excellent and should be commended for his service. I give him a five for the review. Thank you.”
“Dylan was super helpful and knowledgeable. He helped me get the best deal possible and gave me a ton of options to choose from. Definitely will be back the next time I need a new phone!”
“Drove to this location because of the great reviews, and it was worth the drive. Kay was incredibly professional, explained everything very well, was very nice and courteous, and completed everything well. We had a complicated situation and he handled it well and was able to figure everything out.”
“Ms. Idalia made my in store experience with the issue I had, calming. It was very satisfying having someone that's pundit in their field about my issue. The way Ms. Idalia handled the issue should be protocol.”
“Came at a very busy time of the evening tonight and Brynn was helping each customer and still making them feel important when I couldn’t imagine the stress during that hour.
Thank you for great customer service!”
“I came here to upgrade my phones and Jenny was amazing! She helped my and my family upgrade to the new IPhone 17 and helped us pick which one was best. We ended up getting one of the pro max, and then two of the regulars. She also helped us sign up for the new Wi-Fi options. We had to come back to the store a few times to turn in old phones and pick up new ones and each time Jenny was amazing. I would happily go out of my way to go here just for her. Give that girl a raise! Thank you Jenny! Thank you AT&T!”
“Great customer service. Changed over service to a different phone and it went smoothly. Please don't try to sell internet and Direct TV when customers come in. If I was interested, I would discuss it with the employee. It is most likely a requirement of their job, yet annoying to some customers.”
“Fast Great customer service my phone came out perfect no other problems or additional problems recommend this place. I come here every time I need something done”
“Was visiting from out of town. My phone was hard core bugging out. I was helped by the manager Kylie and she gives Amazing top notch service! She was kind to everyone she helped and she let everyone know she was working alone and she had X people in front of me and it would be an XX amount of time wait. She saw me quicker than that but she also was so kind to all of us. Even to this one guy who was treating her like absolute garbage over something that wasn't even in her control. (He wanted a device they were out of and wanted her to jail break one of the demo phones.) Round about way of says she gives amazing service and I'll definitely go out of my way to get help from her in the future!”
“I am a cricket customer for life because of Amanda. She goes above and beyond for her customers. She always has a smile and greets right away. She has helped me so much.”
“Phenomenal customer service from every employee at this store. An elderly man came in before me with lots of questions about his Facebook App/ account. They were so kind and patient with him and then they helped walk him out to his car after to make sure he got in ok! So great.”
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“Extremely professional made me feel very comfortable environment was extremely clean. I will definitely be back and I’m going to tell my entire family and friends of the experience. Excellent experience!!”