Metro by T-Mobile at 5320 S State St offers unbeatable prepaid plans and 5G phones from top brands. The friendly staff provides excellent customer service, walking customers through the best prepaid plans with unlimited talk, text, and data. Customers praise the staff's helpfulness, honesty, and ability to efficiently assist even when the store is busy. One customer highlighted the exceptional service of Rafael, who educated them on the best setup for their needs. Another customer was impressed by how the staff member helped multiple customers quickly and effectively. Customers consistently report positive experiences at this Metro by T-Mobile location, with one describing it as the "best experience" they've had at any Metro store. The staff is dedicated to ensuring customers' needs are met and providing a great overall experience.
Walner was amazing. He was very knowledgeable and professional. He was even willing to take the extra time to transfer all my info into my new phone. I would drive farther just to come back to this location!
March 2026
Five stars. Walner was fantastic! He was very knowledgable and nice. Went out of his way to make sure we had all we wanted. Got a new phone 2026! Great service with a smile. 😁
January 2026
We would like to express gratitude for the expert help given to us by Daniel and Walner in a new phone purchase. They have been so expert and courteous with us. They should have commendation.
