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“The guy who way there yesterday was amazing. He didn't have my somethings that was part of the package deal that I got with my phone (liquid screen protector phone case xcetera) so he tracked down who did and solved the run around for me as well. Sorry I don't remember ur name but Thank you so much for the EXCELLENT SERVICE.”
“Today I noticed that my screen protector was cracked so I went on my lunch break to get it fixed, knowing that I have a warranty on the ZAGG Screen protector that I bought to see if I could get it replaced I went into the Riverdale store where I had purchased my phone and when I walked in and showed the guy in the front, he was quick to tell me that they do not do replacement screen protectors at the store and that I would have to go to the Ogden or Layton store to get my #Warranty. I was kind of confused since that was my main Verizon store for about 15 years now, either way, I ended up going to the Ogden store where I met Daniel. I let him know that I needed my screen protector replaced and that I would have a warranty on it. He asked me where I bought the phone from and I told him Riverdale and he said oh you’re usually supposed to make sure you replace it at the store you bought it from and then I let him know they told me that I needed to go to a different store. He Let me know that is not correct and that I should’ve been able to replace that screen in Riverdale store so he was kind enough to let me know that he was sorry for the inconvenience of me driving all the way out to Ogden to get it replaced and gave me a great deal on the screen protector, knowing how far I have traveled and I just wanted to let him know I truly appreciate it. Kudos to Daniel for having great customer service skills I’ll definitely be going back.”
“I would recommend this store very highly, whenever we have a question, or upgrade, we always go here. The reason is because no matter who I may get to help us, they are very courteous and knowledgeable.”
“(Translated by Google) Very good service from the young man who was there, he treated me wonderfully, he solved everything very quickly, good service, I recommend it ?(Original)Muy bien servicio por parte del joven que estaba me atendió de maravilla solucionó todo muy rápido buen servicio lo recomiendo ?”
“The store manager has helped me on 2 separate occasions to figure out how to fix problems on my I-phone 12 pro max, he is really friendly and knows what he’s doing able to help with only a few direct questions. I am very grateful for his professionalism and demeanor (not making me feel stupid) Thanks Cricket for great employee’s
Eric”
“We went to the AT&T store in Riverdale and loved the experience. We worked with Michael. And he was absolutely the best. He has the best customer service skills and explained everything to us in detail. I would recommend working with Michael in your future purchases.”
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“I could not charge my phone because their was something in the charging port. I took my phone here and they had it cleaned out within one minute! I also had them test plug it in just to make sure and they gladly did. It was dldo a free service!”