Grainger Industrial Supply in Salt Lake City offers convenient and reliable service for industrial needs. Customers appreciate the helpful and knowledgeable staff who assist with product questions, orders, and issues like returns and invoicing. The staff, including employees like Orson and Ben, are known for their excellent customer service, making the shopping experience quick and easy. Customers can visit their local branch to pick up items the same day, or order online for fast pickup at no extra charge. After-hours service is also available by calling 1-800-CALL-WWG, with branches opening anytime even nights and weekends for a fee. The store is recommended for its friendly staff, quick service, and willingness to go above and beyond, such as helping with truck repairs. Overall, Grainger is seen as a top choice for industrial supplies, providing a helpful, efficient, and friendly shopping experience.
I've never experienced better customer service from any company, anywhere! People on the phone, people at the warehouse, it is organization-wide. Everyone is genuinely friendly and helpful.
June 2026
marie was my sale's associate she was very helpful and awesome and her great attitude will keep me coming back. 👍
May 2026
Awesome place! Even if it's busy, the staff work hard to meet your needs. Always in and out super quick!
