“The process was quick, the employees were knowledgeable and honest about what they didn’t know. When they couldn’t answer my questions they worked quickly to find someone who could.”
“Great service yesterday. One of my favorite services is when I call I get a real person at that location and not a machine
telling me how import my call is and now wait for 20 minutes.”
“Tess, my representative was so helpful with safeguarding my account when dealing with a fraud. I have nothing but great things to say about the Saratoga Springs branch.”
“Loan officer Fabianna was amazing and helped my buyer get his loan through. She stayed late and took care of us. Later she helped me get the bill of sale for me. If you need help with a loan, don’t hesitate to use this mountain America and ask for her. Really professional and courteous and actually cares about her customers plus she’s bilingual.”
“Due to a very detailed involvement in a hack situation, I had to change account information and get new cards. UCCU was amazing in helping me navigate the complicated problem and putting my mind to rest.”