“Jesus went above and beyond helping me in a way I'll always remember. I walked into the store about 5 minutes before close, aware I was probably disrupting the employees' evening plans. My phone had a battery issue and it died completely beforehand. I had no idea where I was going, but happened to see the sign for the store while driving home, so I decided to stop to see if they could help me. They took the time to help get a repair scheduled for my phone, and also helped me purchase a prepaid phone to help me get by until I could get my phone fixed. Jesus left no stone unturned when trying to help me. They could have easily just asked me to come back the next day, but they took the time to help me, and without them I would've been a lot worse off, but thanks to their kindness and helpfulness, I was able to walk out of that store with a smile, knowing I got the help I needed. Thank you!!”
“I'm happy with the help I was provided by the employees despite the struggle they had with the system when it came to transferring my number from T-Mobile. They were so friendly and fun to talk to while things were being figured out, just very down to earth people. If you need a phone or a phone case/ protector this is the way to go too. They don't sell headphones or accessories though since it's such a small and specific store. They are very pati”
“Today, my ZAGG Traverse Mountain‘s visit was good! Jack was so friendly and helpful. However, I’d like to get a feedback why my brand new screen protection replacement is coming off already?”
“We were having problems with our family phone lines , Nate was outstanding, he stayed for 2 days pass his shift to help us with our account, he never gave up , exceptional customer service needs to be recognized. He is the best.”
“Christian was extremely friendly and helpful! Went in to trade an old phone for a new one, and he went above and beyond to get us settled, and even helped us get credits for a promotion we were eligible for, completely unprompted. Bro deserves a raise!”
“Caleb was the most helpful rep at the store. I told him if it weren’t for his customer service we would have left Verizon all together. Thank you Caleb for going above and beyond to make our experience great!”
“This place is the best! The customer service here is really great. They’ve helped me put on a new screen protector multiple times and they are always so careful making sure there’s no dust or bumps! They’re also super friendly! Highly recommend this location!”