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“Crae was kind and knew exactly what he was doing in putting a protective replacement “lens” on my iPhone. Highly recommend this ZAGG location!”
“Needed help with an iPhone and Apple Watch. Went to a neighboring AT&T store and they were unable to help us. Told us to call AT&T. When we called they were already closed for the day. Decided to try the store in Lehi. Didn’t realize we were there minutes before closing. Jonah went above and beyond and had us taken care of in no time. We were so grateful for his customer service and knowledge. We didn’t feel rushed or like an inconvenience. We didn’t realize they were about to close until we asked him. .”
“Desperately walked into the store and greeted by a friendly young man who listened to my problem, asked a few questions, asked if he could borrow my phone. He made a phone calls, then returned a working phone. That was the best 10 minutes!!!!!!”
“We were having problems with our family phone lines , Nate was outstanding, he stayed for 2 days pass his shift to help us with our account, he never gave up , exceptional customer service needs to be recognized. He is the best.”
“Nicolli and Lynnda gave me THE best Verizon customer service experience yet! They were professional, honest and very helpful! It was refreshing and very much appreciated! Thank you!”
“I think his name is Angel. Sorry terrible with names. Helped me with my Kyocera phone battery while what I hoped for did not work he was kind and clear in helping me with my phone needs.”
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
“I am writing to share the exceptional experience I had today at your Saratoga Springs store. As a loyal Verizon customer for the past 13 years, I was thoroughly impressed by the store manager, Shawn, while purchasing a new phone.
Shawn spent nearly two and a half hours assisting me, demonstrating a rare level of patience and dedication. He took the time to ensure I completely understood all of his instructions and setup directions before I left the store. Exceptional service of this caliber is truly hard to find.
Shawn is an incredible asset to both the Saratoga Springs location and the Verizon company as a whole. I am deeply grateful for his outstanding support, and I sincerely hope that corporate recognizes his hard work and commitment to customer excellence. Employees of his caliber are invaluable, and I trust Verizon will continue to value and retain such exceptional talent.
Thank you for your time and for maintaining such high standards of customer care.
Best regards,
Peggy Cook”