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“Hands-down, the best customer service. Over the years, trying different places I’ve learned that O’Reillys is my favorite. This experience, JC went above and beyond to help me. He was knowledgeable and willing to go the extra mile To resolve my concern. I’ll definitely continue coming there and recommending people to do the same.”
“Unfortunately I needed to replace a battery and alternator. As frustrated as I was, I was at least fortunate to have Jack wait on me. He was very understanding, kind and very knowledgeable about cars. He went above and beyond to help me that day. We need more Jacks in the world. Jack if you see this, Thank you, from the bottom of my heart.”
“Kaeleb and Mario were Grade-A customer service reps of this store. They deserve a big raise for their positive attitude, eagerness to assist and great customer service. I had a pleasant phone call, came in store for a new battery, was helped and guided through the battery purchase then install. This all happened in the final 30 min before close on a Sunday, despite this, Mario and Kaeleb were more than happy to help.”
7:30AM - 10PM
805 E 1000 N, Layton
Battery Stores
“Went to buy a battery, alternator and a few other parts. The guy who helped me was very kind and showed me which types I needed. I forgot his name, but he had dark hair and facial hair. I went around 8pmish.”
7:30AM - 10PM
1855 N Main St, Layton
Battery Stores
“I am a 68 yr old female that had a dead battery to deal with. I went to Autozone and was treated very poorly and sent away telling me they didn’t have the tools to help me. I went to O’Reilly’s and so glad I did. Jim, the store manager greeted me with a smile, asked how he could help and pleasantly took care of my dead battery.
My battery was a nightmare to replace, Jim had to replace the positive cable too. It took awhile and I have to say the whole time he was nothing but pleasant. Thank you Jim for turning a bad experience into a good one. You now have a new loyal customer.”
“Great service! The staff were able to quickly pull the car parts i needed. They were really nice, and they helped me get the best deal on the parts I got.
I walked away very happy.”
“They had mostly what I needed. The staff was friendly and helpful. I just needed to go to the other store to grab the other part. They would've had it delivered to the store but I just wanted to finish the project.”
“Thanks to your manager at the north ogden O'Reilly I was able to get home( three hours hours away) safety. Morgan went above and beyond to help fix my car and taught me how to fix it step by step.”
7:30AM - 10PM
3114 Washington Blvd, Ogden
Battery Stores
“My car wouldn’t start Christmas Day, I got it started the day after and drove it to O’Reilly where Ricky helped me replace the battery and tested my alternator for me as well. He was very friendly and knowledgeable and I appreciate him.! Give this guy a raise!”
7:30AM - 10PM
145 N Washington Blvd, Ogden
Battery Stores
“Derick was super helpful today helping me buy a fuse and change it! Amazing customer service!!! A local mechanic shop wanted 230$ for a simple fix and I got the part for 20$ here and he helped me in under 5 minutes fix it! Will definitely be returning here again soon! Thank you! :)”
“Returned a X2 LI-ION battery for warranty, (had it less than a year) Was told because the battery wouldn't charge to over 8vdc that it was out of Warranty. I had it on a Lithium Ion charger which I also bought from B +, all winter and it would not charge. I ended up buying a Duracell for my 2015 HD Road Glide to replace it with. Loss of a 200$ battery, because of failure to honor their Batteries + Warranty. ** would have been a problem **
**** UPDATE:
The Batteries Plus Manager reached out and made things write. Appreciate them acting in the behalf of their customer even though it should have been obvious. The team at the local story was very professional, during this, ensuring a return customer.”
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“My partner forces me to come here when he’s working on his car. Workers are always so helpful considering I know nothing about cars. They help me find what I need and have been sent for. Alex was very personable the last time I went!”