“Got my tires replaced here. It cost $810 which is much cheaper compared to any other place. I also had a warranty included with the tires. Took about 2 hours. Customer service was excellent and they were friendly. So glad I don't have tires running flat anymore.”
“I was driving a truck loaded with plywood today and my holding straps broke. All the panels fell on to the road blocking the intersection. The guys at Victor’s tires saw that and jumped immediately to help me load it back. They are absolutely outstanding people and I can’t thank them enough!!! God bless!!!”
“UPDATE: Got a call from Javen, the new store manager. He listened to me, and understood where I was coming from. Apologized for the incident and offered to make it right. I now have the correct tire size on my car. It handles better and he has restored my faith in Discount Tire.
Thank you Javen for the professional way you handled this frustrating situation.
They installed tires that were not the correct size for my car. I had paid for the correct size of tire and made an appointment at this specific location. Even checking the availability of the correct size prior to purchas and appointment. When I got there, I was informed that they didn't have my tires in stock, but was advised that they had a different brand that was just as good but got better wear. So I said okay.
However, within the year my tires where showing a lot of wear. The front two tires were wearing out much faster than the back two.
With Winter coming on, I decided to get two new front tires due to my car being Frontwheel drive and the back show almost no wear at all.
Took my car to someone else and found that the tires I should have gotten, 235/55 R17, were not what was on my car. The tires I got were much smaller.
Be sure to check your car and don't just trust that they will put on the correct ones. Not ever going back.”