“Jenny she was really helpfu, when I got into the store she was very nice while helping me she also is very confident and knows what she's talking about. If I went back I would always go to her for help. I WOULD HIGHLY recommend ussing Jenny to help you. ?”
“I don’t usually write reviews, but what happened to me at T-Mobile deserves to be shared—because an associate named Noah didn’t just help me switch carriers. She changed my life.
I came into the store feeling completely defeated. I’d been trapped in an impossible situation between AT&T and Xfinity. Both companies were refusing to release my number, tossing me between departments like I was some kind of afterthought. I had been on the phone for hours, multiple days in a row. I was missing important calls, couldn’t access two-factor authentication, and was honestly starting to panic. My number wasn’t just a number—it was tied to my job, my family, everything.
Then I met Noah.
She listened patiently while I explained everything—every frustrating call, every dead end. And instead of just pointing me to customer service like others had done, Noah sat down beside me and walked through every call with me. She was calm, strategic, and somehow knew exactly what to say to get through to the right people.
What I couldn’t do in two weeks, Noah did in two hours.
Not only did she help me get both of my phone numbers released, she got my phones paid off, set me up with a brand new account at T-Mobile, and even applied a special discount I didn’t know existed. She made sure every little detail was handled, every loose end tied. I walked out of that store with working phones, my numbers back, and more savings than I expected.
It genuinely felt like I was spiraling before Noah stepped in. She was the first person throughout this entire ordeal who took real ownership of my problem and treated it like it mattered. I don’t think I’ve ever experienced that kind of care and competence in a retail setting before.
If you’re ever in doubt about T-Mobile, go find Noah. She’s not just an employee—she’s a miracle worker.”
“Upgraded my phone & it was done easily. I went to another Boost in the area & they tried to inflate the upgrade price. This store & staff is would recommend ?”
“My phone was having strange functionality issues that were not able to be resolved via calling into tech support. As soon as I walked in the store and explained my situation, Aldo was able to fix it quickly with some magic that he did. He was also excellent at keeping my son engaged through the process and very personable. Everyone at this store has been very good to me, but Aldo went above and beyond today!”
“Great customer service. Nancy was the one who helped Me. She was very friendly. Answered all my questions that I had, I didn’t feel rushed. Overall Great Experience at this Location. Definitely will be coming back to this location for anything I need :)”
“We went into boost mobile today first time customer and Mariana Sandoval helped us and she was really helpful and really patient answering our questions would definitely recommend her customer care 10/10 thanks”