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“Great customer service! Attendant knew my pickup was ready and promptly procured it.
She also helped me decide on the right product for my situation and purchase another item.”
“Always busy but not to busy to help. Everything you need in a small community. Wicked good people, even the younger (less than 30 years old) staff are knowledgeable and engaging”
“Came in for specific D-ring type closures and Cooper was such a huge help! He knew exactly what I was looking for and brought me to the item and stayed with me until I was sure the fit was correct for my project! Thank you Cooper!”
“My husband and I have been going to this store a lot more often recently to buy paint and supples for some renovations we're doing. Everyone who works there has been friendly, helpful, and knowledgable every time we have gone in. We really appreciate it!”
“Knowledgeable, friendly, helpful staff. They really know things. Had a broken toilet. Showed Rob a pic and he pointed me to the hardware I needed and gave me a few helpful installation tips. I go there a couple times a month for home projects. Would choose Ace over a big box store every time. Feels like your local old-fashioned friendly hardware store.”
“I purchased a full suite of kitchen appliances, the new fridge had a mechanical issue and the team at Bouchard Pierce swiftly dealt with the manufacturer’s warranty. From the installers to tech service and customer service the professional team at B-P turned a negative product experience into a positive outcome. Thank you Mel, Moe and Peter, you’ve made me a customer for life. Shop this local business because they truly care.”
“Lowe’s in Essex is definitely moving up in the world from where it was the last 2 years. The majority of the employees seem to be putting in a real effort in helping customers. I believe their only issue maybe a lack of the amount of employees available.”
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“The staff is very helpful and does not just stand behind the register and let you struggle to find things. Today I was brought right to the item I was looking for. Many thanks for the excellent customer service! ???”