Kohl's is a retail store that offers a wide range of products, from fashion and footwear to beauty and home decor, all designed to fit customers' personalities and budgets. The company is known for its sales, Kohl's Cash, and hassle-free returns, making shopping safe and easy. Kohl's Cares, the heart of the company, is dedicated to making communities happier, healthier, and greener places to live and work through donations of talent, time, and money. Customers generally have a positive experience at Kohl's, with the stores being well-organized and staffed. However, some customers have expressed frustration with the removal of registers near the mall entrance, finding it inconvenient. Additionally, some have encountered pushy sales associates who insist on customers opening a Kohl's credit card, which can be uncomfortable, especially for those who have recently experienced a loss. Overall, Kohl's is a popular destination for shoppers looking for a wide selection of products at affordable prices, with the added benefit of Kohl's Cares initiatives that support local communities.
Unable to find available staff. Only two cashiers for a line of 10 customers. No one at the customer service station where I was redirected by the cashier. Store was well stocked but priced unavailable on several items and if you don't have their app you can't find out until you check out.
August 2025
The staff was very helpful regarding letting me know where the items I were located. They even stopped what they were doing to take me directly to the items! The check-out person was also very kind as well.
