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“I had been patronizing another store where I got to know the staff there well. I was shocked to find out that that particular store had closed, and decided to go to the Essex store. Imagine my pleasure and surprise to find Garrett at the helm of the store. He had accepted a position as Manager there.
As long as I had known Garrett, I had been impressed with his leadership stance at the first store and I was able to notice that he had brought his skills into this new store.
The store was clean, the layout is good, and the flow of service is efficient. Very importantly, the staff manning the different stations were very helpful and welcoming.
I plan to continue to patronize this store because of my first experience the other day, and because I have every confidence that, under Garrett’s management, the store will do well and will work hard to ensure that the customers’ needs are delivered well.”
“Recently mailed something and the staff who helped was knowledgeable, attentive friendly and found the best deal. I have always been impressed with the wonderful service at this location.”
“Super fast production of a 5-poster project! It came out perfectly and was very high quality. The two women staff members I dealt with were helpful and very accommodating of my needs (I wish I could remember their names -- they deserve a medal.) The work far exceeded my expectations.
My only negative is the clunky online order system, which is impossible to navigate if you have a custom-sized, multi-page order. I wasted a lot of time trying to submit my order and finally gave up and called the store, at which point they gave me an email address to submit my order and took it from there.”
“Staples is my go-to place for all my coffee k-cups. Ordering process is quick and easy, the price is always right and both pick up and delivery are a piece of cake!”
“Efficient but could use a 2nd cashier service person at the front . As the cost of stamps go up, the less staff you have serving the public ? Doesn't make any cents $$$!!!”
“I go out of my way to use this store for printing projects. They are super helpful and professional and answer my many quesstions. Matt is especially helpful. I recommend them.”
“Got a really great office chair on sale, and had a coupon for $10 off purchase, so I feel like I got a good buy. This store, at 861 Williston Road in South Burlington had wide selection of products, good inventory, and nice helpful sales staff.”
“Usually I love this place! However, on this trip (Wednesday afternoon) it was much busier and messier than normal. I guess the surrounding UPS Store locations closed, and all the people who usually took their business to those locations are all compounded into this store now? The employee who ultimately helped me was a tall man with a mustache. He was fantastic. Really friendly and helpful and kind and efficient and careful not to fold or bend my color print (it was a gift certificate so I really appreciated that!). He deserves 5 stars! If I was rating this review based on the other two employees and the cleanliness, I would have taken away more than one star (other employees made no eye contact with me despite communicating with me, were quite brusque, and the shop was pretty messy when I was there), but I wanted to make sure this review was overall good, since the gentleman who did my printing was so great. Also, The UPS Store should probably give this location more payroll so they can hire to meet the increased demand that has been a result of the other stores closing. This location was swamped, lines, boxes all over the counters, just really drowning. Not their fault and I work retail, I understand the situation. But, please, help this site out and give them some more people. I've never seen it like this before, and the team looked stressed- I don't blame them!”
“I've been at the post office for a very long time.I have a post office box.They've always been very nice to me when I was in the hospital.They took care of my mail.I didn't have to worry about a lot of things.And they were always pleasant and friendly with me.I guess it's all about and the way you approach.Thank you”
“The post office is such a community hub. I always run into so many folks. A highlight is seeing Radigan and Matthew's happy faces. They are seriously ALWAYS smiling and chatty. But guys- come on. Ease up on Jimbob. He's an icon. If you think he's grumpy go take a lesson in dry banter. Hands down- my FAVORITE stop in Shelburne. They always handle my parcels with care and go above and beyond. Three cheers for the three amigos who keep Shelburne post office a place where people ACTUALLY don't mind having to visit. You guys are doing a great job!”
“The folks here have been so kind and patient every time I walk in, even when there's a line out the door they've been respectful and efficient. No complaints, keep killing it guys!”
“Trying to track down a package and the staff here were super helpful and diligent. I've also had great experiences mailing things before. Support our postal workers!”
“Staff are always pleasant, kind, and respectful considering the stress they are under with the limited resources and staff shortages. I have observed them showing compassion and being as solution focused with bewildered community members as possible under the challenging circumstances that their office is coping with. Thank you for your service.”
8:30AM - 5PM
218 Malletts Bay Ave, Colchester
Shipping Centers
“All the ppl complaining about this post office have no clue what the workers are actually dealing with, they are short staffed, so if u have to wait 2-3 weeks to get ur package, it is what it is, the amount of time yall took outta ur day to write a whole essay with negative feedback like we back in middle school you could’ve went to the store and got what you wanted, they do sell dog food and toilet paper at the store haha, it’s the whole world now, I go in all the time to ship stuff out and the clerk Yuka is the friendliest dude always helps me out and is great, the customers I see him deal with on a daily basis is ridiculous, barely can look him in the eye when he greets them and calling him names and being rude to him, it’s not right, they doing the best they can with the limited resources they have. All I can say is I’ve always had a great experience dealing with him and this post office and all these ppl writing nasty comments need to find something better to do with their life.”
“I've had nothing but great experiences with the Pine Street location. The person that answered took so much time to help me out with a forwarding issue I was having. He was super helpful, especially when I know how the USPS is so understaffed right now. So grateful for them and making the solution so easy.”
“The staff at the FedEx are super helpful and are able to get to the right packaging you need for your shipping needs. They were so kind and help me get some really important things shipped off.”
“Friendly and pretty efficient. The two women working the front desk did a fine job of taking care of everyone and got everything done pretty quickly.
Happy with the service here!”
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“Anne and the Winooski post office staff are incredibly kind and helpful. When my package got sent to the wrong address Anne helped me track it down. She rocks!! Always a great experience there.”