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“We came in to get a window ac unit that I found on Facebook Marketplace as our unit started to leak and its too hot not to have ac. We ended up getting a replacement washing machine as well. Javier was a great help, Khan too. Thanks guys”
“Dont really come here to purchase alot but i always come to this location the customer service is always on point.Today i give a huge thanks to Sasha very helpful”
“I have worked with M & M before, so when I needed a new washer and dryer, I knew who to call. Eric M provided incredible customer service. After talking on the phone, he emailed me three great options, we agreed on a product, and he had the units delivered and installed within a few days. An incredible experience all without even having to leave my house. Highly recommend M & M for your appliance needs.”
“We walked in here just to browse and left with a microwave and a water dispenser. Sam was incredibly helpful! He was very patient and tested each item for us, and answered any questions we had. Thank you, Sam!”
“Kay is very friendly and very knowledgeable always takes the time to help you out with the correct parts you need ! Always recommend asking for him when your looking for appliance parts”
“I had a wonderful experience in this location. Akira helped us with the bathroom renovation project and it went flawlessly. She works Monday to Friday you should ask for her. Highly recommend.”
“Your one-stop shop for all quality and affordable used restaurant equipment. Great selection... if opening or expanding your operations, please consider them first before buying new”
“I initially went to Ferguson's warehouse in Alexandria and a gentleman was very helpful and referred me to their showroom near Springfield for more selections.. I just purchased bathroom fixtures from the Springfield showroom which has an expansive display. Bernie is an exceptional salesperson!! He spent so much time explaining brand features and options and I am so appreciative.”
“I always like wondering around habitat for building supplies I think little items are priced much better than larger items. I came looking for paint supplies and they had none. I ended up buying light switch covers 3 for a dollar, I also saw a Stackable dryer $900 and washer $700, both used but for those prices I would go to scratch and dent where they come with a warranty. Some items were very high other fairly cheap, but certainly worth a look.”
“I was greeted with smiles and a hello by almost all the employees throughout the store. The person at self checkout actually noticed I scanned an item more than I should've. I had no clue until he said something and helped me take the extra item off. Thank you!”
“I stopped by the Pro Desk at Home Depot today to pick up some materials for work (I’m in the pest control industry), and I wanted to recognize an employee named Jake.
In the short time I interacted with him, he was one of the nicest and most considerate people I’ve met in a long time. He was incredibly friendly, helpful, and genuinely welcoming.
I’ve spent 20+ years in the restaurant business, from working in two Michelin-star establishments to even sports bars, and in that time I’ve interacted with millions of people. Because of that, I feel like I have a pretty good sense of when someone is showing genuine kindness versus forced customer service — and Jake is the real deal.
His hospitality really stood out to me and it shouldn’t go unnoticed. He truly made my day and I really appreciate the way he treated me as a customer.
Thanks again, Jake. Keep being you.”
“Robert in the lumber department went above and beyond to help me. He was very respectful and professional. I explained my project to him, and he took the time to recommend the right type of lumber and even cut everything exactly to the sizes I needed. His advice saved me a lot of time and helped minimize waste. Excellent customer service—I really appreciate his help.”
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“I highly recommend Better Appliances if you’re looking for top-quality, reliable appliances. I had a fantastic experience working with Hammad , who was both professional and extremely knowledgeable. He provided exceptional customer service and made the entire process smooth and stress-free.
My Refrigerator, Washer and Dryer set were delivered quickly, and the delivery team did an outstanding job. Delivery Guys were incredibly respectful of my home, carefully removing my old appliances and expertly installing the new ones. They went above and beyond to ensure everything was set up correctly and took the time to show us how to use the appliances.
I truly appreciate the teamwork and dedication of the entire staff, and I look forward to working with them again in the future!”