11AM - 5PM
3518 King St, Alexandria
Electronics
“The service rendered at the Verizon store was exemplary. The representative demonstrated professionalism, honesty, and was instrumental in securing a favorable deal that significantly reduced my financial burden. The process was smooth and the customer support was exceptional. I am extremely pleased with the outcome.”
“Dont really come here to purchase alot but i always come to this location the customer service is always on point.Today i give a huge thanks to Sasha very helpful”
“Quick efficient very helpful staff. The only thing I don't like is if you have a problem with a damaged phone you have to go so far to get it repaired. Other than that great place”
“Greg was incredibly helpful, friendly and nice. He helped me choose my new phone, recommended a cover and screen protector, and got me all set up. I would highly recommend him for anyone needing a new phone.”
“T-Mobile has truly exceeded my expectations with their outstanding service! I recently visited their store, and I was blown away by the friendliness and professionalism of the staff, particularly YAW. From the moment I walked in, they made me feel welcome and valued as a customer. YAW took the time to listen to my needs and provided tailored solutions without any pressure. Their knowledge and enthusiasm for helping customers were evident, making the entire experience enjoyable. I left the store feeling satisfied and excited !! Highly recommended! Thank you, T-Mobile and YAW, for such a fantastic experience!”
11AM - 5PM
3706 Mt Vernon Ave Store, Alexandria
Electronics
“Great customer service from Reyna! She got my new Unlimited plan up and running in no time! Friendly, helpful, and all COVID precautions were observed! A multilingual store as well!”
“I had such an amazing experience with Johnny A at T-Mobile! He truly went above and beyond to help me link my daughter’s Sync Kids watch replacement. I actually had to come in two days in a row, and each time he was patient, kind, and completely willing to help without any frustration whatsoever.
He took the time to walk through everything carefully, made sure the watch was properly connected, and didn’t rush the process. As a parent, that meant a lot — especially when dealing with a child’s device. His professionalism and positive attitude made what could have been a stressful situation feel easy and manageable.
Thank you, Johnny, for your outstanding customer service. T-Mobile is lucky to have you!”
“There are people who are capable of tv repair. Hans is great. There are people who repair computers, yep Hans again. There are even tv and computer repair people who do house call repairs. Yeah. Hans. But how many of those people ALSO deal kindly with an Alzheimer’s patient? I cannot say enough good about this guy. He answered the unceasing questions and responded repeatedly about unrelated topics as he repaired tvs, computers and even spoke with Verizon about getting Wayne back online. This is almost unheard of in this day of rapid fire turnover. My hat is off to you Mr Hans. I recommend him on his skills alone. The kindness is way above and beyond!”
“This particular branch employees are extremely customer service oriented. They always support whatever needs I am have whether it's information, cost savings, service options, and always place the needs of my family before the their own. That's hard to find in the service industry. They should be applauded for their commitment to great customer satisfaction.”
Open 24 hours
8146 Mount Vernon Hwy, Alexandria
Electronics
“As far as 7-11's go, this is actually a good one. The employees have always been friendly and helpful. Only complaint is (I wish they would keep up on the hot dogs) as they are always out.”
“Arcade is the name of what was my local (Arlington Electronics) parts for the of all things that repair what I am working on place. For the the last job it was capacitors and before that it was XLR plugs and now fiber optic parts are the item I find I need most often. Always helpful and walking past the bins still gets my imagination rolling. I do miss that Cat. Thank you All.”
“This is my go to T Mobile store for whatever I need. Mike and Seif are awesome!! They set me up with an optimal plan for my devices and saved me a bunch of money! I won't go anywhere else and you shouldn't either. Thanks, guys.”
“I needed a new cell, & these people are really fast. Very friendly & helpful. I recommend if you need something from a Verizon store to go to this store. There was no waiting in line. Fast friendly service. Thanks again for my new cell!!! So far so good”
“Dariel was an amazing customer service associate! I had a terrible experience at the T-Mobile down the road, and he turned things around for me because he explained what my plan offers, how to get unlimited new tempered glass with the Protection 360 plan and was very professional all throughout my visit. Dariel quickly installed my new screen protector, without leaving any bubbles (which is harder than you’d think). Overall, very satisfied with my experience here and grateful for their exemplary customer support!”
“Very excellent attention. And very kind, he helped me with what I needed, very happy. A ten for. Manuel. Very good service he provides. It helps a lot. Thank you Manuel ?for your attention I recommend you go with him. Excellent service.”
“(Translated by Google) Excellent advice to make a purchase decision in this store. Very happy for the comprehensive service offered. Thank you.(Original)Excelente asesoría a la de tomar una decisión de compra en esta tienda. Muy contento por el servicio integral ofrecido. Mil gracias.”
“Everyone in this location was busy helping their customers so there was a wait, but as soon as I was up the associate got right to the point and said he can help me with my issue and not to worry. I believe his name was yaw, he was super sweet and knowledgeable.”
Open 24 hours
6147 Franconia Rd, Alexandria
Electronics
“Just read a news article that this location was victim of ATM robbery.Geez, I am so sick of lowlifes attacking the livelihood of hard-working folk. Good lord, it's tough on everyone right now, but get a legal job, get two, get three, get as many as you need. Do what millions of Americans do every day...An honest day's work! ?Hope the 7-11 workers are ok. ??”
“Nice store but not a reliable inventory of grocery products...no longer carries our preferred yogurts or salad dressings...can't count on what produce they have, etc.”
“Had a great interaction with the Starbucks crew here —despite my disappointment of no Java chip fraps being made anymore, I was kindly told that even if they could, they could not make any fraps due to them closing in ten minutes. Truthfully, they could’ve told me to kick rocks but all they did was tell me that while I was unable to get what I wanted, here is what they could do. And in the age of short tempers, I appreciate the time and care. Hoping they can get more than free drinks because they deserve it. ?”
Open 24 hours
421 E Braddock Rd, Alexandria
Electronics
“This is a nice new and clean 7-Eleven! I went in at 4:00 p.m. and wanted decaf coffee. They had it freshly made, which many stores don't do at this time of day. I greatly appreciated it! ☕”
“Cynthia was amazing. She took care of switching me over from t Mobile I'm less than 20 minutes. The process was so much easier than expected even though my family has a ton of devices. She was also the only Spanish speaker so she had to take payments, be a translator and take care of lots of other people but somehow made it so that I felt prioritized.ia shocked when she said she wasn't the store manager.We've had a lot of bad experiences with T-Mobile stores so this was a incredible introduction to Verizon”
Open 24 hours
7924 Fort Hunt Rd, Alexandria
Electronics
“I definitely enjoy this 7-Eleven! The people who work here have been nothing but nice to me, the store is always well organized and kept clean.Will definitely keep coming back!”
Open 24 hours
2901 Arlington Dr, Alexandria
Electronics
Open 24 hours
2108 Mt Vernon Ave, Alexandria
Electronics
“Have to give this location a 5 star for the simple fact of Amanda working here! I have neverrrrrr seen such a positive and enthusiastic worker at a 7-11 and she does it with a smile.”
“Flori provided outstanding customer service today. She was patient, knowledgeable, and made sure all my questions were answered. Her positive attitude and professionalism really stood out.
I had a great experience that I have never had in other location specially the van dorn location the agent there was rude thanks to Flori today . She went above and beyond to help me and made sure everything was taken care of. Her kindness, patience, and expertise made a big difference. Customer service like this is rare, and I truly appreciate it.”
Open 24 hours
30 S Reynolds St, Alexandria
Electronics
“Thank the Lord that they’re actually open 24/7 because their competition down the street isn’t! They still serve hot foods and coffee at 3am and it’s pretty clean!”
“Jossue & Maria are so AMAZING! Both very friendly, professional, courteous, patient took time and explained phones and services. I highly recommend this staff and location. I have been coming here for 9 years and very satisfied. Go see Maria & Jossue, you will not be disappointed!!!”