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“I use the credit union because of the high yield checking account interest rate. I would not use if it weren't so good. The process to get in the building is overkill.”
“This is an excellent credit union if you work at the PTO. They will help you get your direct deposit for pay, and your online bill pay set up. The onsite location makes it extremely convenient. They have all the typical services like money orders, cashier's checks, CDs/money markets, savings accounts, car loans, etc. No problems.”
“I’m so glad NFCU is close by with plenty of parking. The staff are so professional, they’ve turned banking into a speed run—my transaction took less than 3 minutes, which is faster than the time it took me to put on my jacket, scarf, and gloves just to head out in this winter weather!”
“Had a fantastic customer service experience here. Sharkia (I really hope I spelled the name right) was phenomenal: quick, efficient, super friendly and personable. This branch lucked out on having such a rockstar of an employee! Outstanding service.”
“I had a wonderful experience working with Ericka Amaya at Apple Federal Credit Union. She is incredibly helpful, detail-oriented, and truly dedicated to finding the best solutions for her clients. Every time I come in, she takes the time to answer all my questions clearly and patiently, no matter how complex they are.
Ericka consistently goes above and beyond to make sure everything is handled smoothly and correctly. Her professionalism, kindness, and deep knowledge make a huge difference, and I always feel confident and supported after speaking with her.
I truly appreciate her outstanding service and highly recommend her to anyone looking for reliable and exceptional assistance.”
9AM - 12:30PM
4875 Eisenhower Ave, Alexandria
Credit Unions
“Service is magnificent, courteous, professional and reliable on details. All my needs were met im an instant. Recommend Commonwealth for all banking needs. Thank you.”
Open 24 hours
2930 Eisenhower Ave, Alexandria
Credit Unions
“I bought CDs from PenFed multiple times, because they offer great rates - sometimes the best in the nation. Some of their processes are a little bit old fashioned, but that's OK. What is NOT OK is secret transfer limits. That's right; they limit transferring YOUR money out; the employees know what the limit is, but are literally not allowed to share the info with customers! I was able to figure out that the secret transfer limit was $30,000 per month, resetting on the 13th of each month. Separately, they have not-secret limits; for me, the limit was $5000 per day. Depending on the amount of your CD, it can take a LONG time to get your money out of PenFed, unless you wire the money out. I would be giving a lower rating, but a helpful employee's good attitude makes me feel that 4 stars is the right score.”
“A very professional place with very helpful and patient staff.The one big thing I appreciate about Apple Federal Credit Union (AFCU) is that they have a very smooth and reliable process which is customer-friendly and easy to follow.You can make sure that your needs are taken care of in the fastest and most convenient way.Thank you AFCU. ??”
“Friendly, knowledgeable, and professional staff members. I spoke with Laila on the phone before stopping by and she helped me get all the appropriate paperwork done before I could become a member. Super happy that I did! ?”
“Free checking meaning anyone who has a check g account do not have to have money in the account it is free. PenFed has excellent low interest rate for auto loan and mortgage loan.”
“I had an excellent experience with Tylil,a representative from Spectra Credit Union. He was very kind, patient, and professional throughout the entire interaction. Ty took the time to answer all of my questions thoroughly and made sure I understood everything clearly.
He provided efficient and respectful service, and I truly appreciated how attentive and helpful he was. Most importantly, I felt confident that my personal information was handled securely and protected with care.
Ty’s outstanding customer service made the experience smooth and stress-free. Thank you for the excellent support!”
“Very efficient, great location near Ft. Belvoir. Employees are very friendly with the whole family. They are able to offer youth services as well as full banking guidance. The credit union was opened to all branches plus account holders with an affiliation can add qualified additional members. It is easier than ever to get authorized, just check for guidance as terms have been updated.”
“Nicole at the Alexandria branch is really helpful, polite and knowledgeable of the products and services available. Thank you Nicole S. for a wonderful banking experience as always at State Dept FCU!!”
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“Kwan Chan & Don Mills provided EXCELLENT customer service when processing my HELOC. There were no issues at all throughout the process and everything was explained thoroughly. Every phone call during the process was followed up with an email summarizing the call as well. My HELOC process was 30 days from initial application to closing.”