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10:30AM - 8PM
8328 Richmond Hwy, Alexandria
Mobile Phone Accessories
“Had a great experience with Vanessa as I upgraded to a 16e. Extremely nice & professional and very knowledgeable.
About a year ago, had an unpleasant experience at the ATT next to Pepe’s pizza. If there are any other ATT customers that want great service without any questionable sales tactics, I highly recommend seeing Vanessa and her co-workers at this location whether they are a new or current customer.
Thank you Vanessa!”
“Went to get a new phone. Dylan helped me get the one I wanted. He explained everything tome and transferred my data to the new phone. Everything worked out great. Thank you.”
“(Translated by Google) The lady gave us excellent service and offered us excellent promotions.(Original)La señora, nos brindo excelente servicio y nos ofreció excelente promociones.”
“I needed to replace a lost phone and I upgraded on my family plan and so did my grandfather. The manager that assisted us was incredibly helpful,very knowledgeable, and made us very comfortable with our decisions. This was one of the best experiences we've had with AT&T. Thanks again. I’m not sure what your name is, sir, but we talked about football A lot and my grandfather appreciated your services. We will definitely be back at this location if we need anything else”
“Ali is hands down the best customer service rep we've ever encountered! Informative, efficient, able to multi-task, and solved several set up problems — outstanding!!”
“Very excellent attention. And very kind, he helped me with what I needed, very happy. A ten for. Manuel. Very good service he provides. It helps a lot. Thank you Manuel ?for your attention I recommend you go with him. Excellent service.”
“Price was great, got my screen fixed for nearly half of what Apple would charge. Everything was done in about 45 minutes, and I was a walk in. I'll be coming back!”
10:30AM - 6PM
3706 Mt Vernon Ave, Alexandria
Mobile Phone Accessories
“Great customer service from Reyna! She got my new Unlimited plan up and running in no time! Friendly, helpful, and all COVID precautions were observed! A multilingual store as well!”
“I was with AT&T for over 2 decades and your skillful employee helped me transition to Verizon. Marcel has been brilliant helping with all of my inquiries. To whomever it may concern as a new customer I wanted to let you know how happy I am because of your employee.”
“Rob was being wonderful and helped me set up my phone. He also gave me the best sale when I ported over and also threw in a case and screen protector at a reasonable price since I was working with a budget. Rob deserves a raise for the amazing costumers service and professionalism.”
“Jessica is amazing! When I arrived, the line was long with only one associate working. Jessica quickly took care of us all in a very friendly, professional manner.”
“My Samsung S20+ was having charging issues for months where I was unable to use a wired charger, so I got ahold of this repair shop so they could do an at home pickup. The team was courteous and professional, and diagnosed, repaired and returned my phone in just one day. All around a smooth and pleasant experience: I can easily recommend this shop and would go back again for phone repairs.”
“We visited the corporate store in since the employee at the retail store in Annandale didn’t help set our account fully. Mohammed was able to fix our issue and was very patient.”
“Justin is a professional sales associate at this store, I had some questions about phone upgrade He patiently answered all of them and let me choose what work best for me.”
“Jovan Woods was a tremendous help, he went in depth and detail during the process of resolving a phone line and eSIM dispute that we had. He went above and beyond in his attempts to get my information transferred properly and clear up the phone line issues I was having. The service provided went above and beyond the norm and the device to phone line transfer which I was stressed about all went smoothly thanks to Jovan’s efforts. Extremely pleased and grateful for the experience that he provided!”
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“Omg!!!! What a life saver. Phone was not working at all!!! Screen was frozen, took it to this gentleman and he fixed it in 5 minutes.
I am so grateful to him, the phone company said my replacement phone was gonna take 3-5 business days with my warranty. I definitely recommend and will def be back if my phone breaks again ??”