10:30AM - 8PM
8328 Richmond Hwy, Alexandria
Mobile Phones
10AM - 8PM
711 King St, Alexandria
Mobile Phones
“Carlos definitely the one you want to ask for, great advice and very friendly. Came in with my son, the confusing information Verizon gives us always has me end up with a headache but Carlos was clear and didn't try to oversell. Moreover very knowledgeable. Thank you, we will be back.”
“Jossue & Maria are so AMAZING! Both very friendly, professional, courteous, patient took time and explained phones and services. I highly recommend this staff and location. I have been coming here for 9 years and very satisfied. Go see Maria & Jossue, you will not be disappointed!!!”
“The service rendered at the Verizon store was exemplary. The representative demonstrated professionalism, honesty, and was instrumental in securing a favorable deal that significantly reduced my financial burden. The process was smooth and the customer support was exceptional. I am extremely pleased with the outcome.”
“Had a great experience with Vanessa as I upgraded to a 16e. Extremely nice & professional and very knowledgeable.
About a year ago, had an unpleasant experience at the ATT next to Pepe’s pizza. If there are any other ATT customers that want great service without any questionable sales tactics, I highly recommend seeing Vanessa and her co-workers at this location whether they are a new or current customer.
Thank you Vanessa!”
“Thank you for upgrading my gaming PC. I had an older machine that needed a bios update for a newer CPU. Computer and Cellular did the update, installed the CPU and ensured proper cooling. Thank you for the excellent price for the time spent.”
“Had a great experience at this AT&T store! Dio helped me with some difficulties of my current services- he was knowledgeable, patient, and super helpful! Overall a very positive experience”
“Hafsa was knowledgeable and friendly it was extremely helpful upgrading our phones. I would highly recommend coming to the Potomac Verizon store and asking for her.”
“I needed to replace a lost phone and I upgraded on my family plan and so did my grandfather. The manager that assisted us was incredibly helpful,very knowledgeable, and made us very comfortable with our decisions. This was one of the best experiences we've had with AT&T. Thanks again. I’m not sure what your name is, sir, but we talked about football A lot and my grandfather appreciated your services. We will definitely be back at this location if we need anything else”
“(Translated by Google) The lady gave us excellent service and offered us excellent promotions.(Original)La señora, nos brindo excelente servicio y nos ofreció excelente promociones.”
10:30AM - 7:30PM
3706 Mt Vernon Ave, Alexandria
Mobile Phones
“Great customer service from Reyna! She got my new Unlimited plan up and running in no time! Friendly, helpful, and all COVID precautions were observed! A multilingual store as well!”
10AM - 8PM
212 W Glebe Rd, Alexandria
Mobile Phones
“Quick efficient very helpful staff. The only thing I don't like is if you have a problem with a damaged phone you have to go so far to get it repaired. Other than that great place”
“T-Mobile has truly exceeded my expectations with their outstanding service! I recently visited their store, and I was blown away by the friendliness and professionalism of the staff, particularly YAW. From the moment I walked in, they made me feel welcome and valued as a customer. YAW took the time to listen to my needs and provided tailored solutions without any pressure. Their knowledge and enthusiasm for helping customers were evident, making the entire experience enjoyable. I left the store feeling satisfied and excited !! Highly recommended! Thank you, T-Mobile and YAW, for such a fantastic experience!”
“This particular branch employees are extremely customer service oriented. They always support whatever needs I am have whether it's information, cost savings, service options, and always place the needs of my family before the their own. That's hard to find in the service industry. They should be applauded for their commitment to great customer satisfaction.”
“Very excellent attention. And very kind, he helped me with what I needed, very happy. A ten for. Manuel. Very good service he provides. It helps a lot. Thank you Manuel ?for your attention I recommend you go with him. Excellent service.”
“Greg was incredibly helpful, friendly and nice. He helped me choose my new phone, recommended a cover and screen protector, and got me all set up. I would highly recommend him for anyone needing a new phone.”
“I had such an amazing experience with Johnny A at T-Mobile! He truly went above and beyond to help me link my daughter’s Sync Kids watch replacement. I actually had to come in two days in a row, and each time he was patient, kind, and completely willing to help without any frustration whatsoever.
He took the time to walk through everything carefully, made sure the watch was properly connected, and didn’t rush the process. As a parent, that meant a lot — especially when dealing with a child’s device. His professionalism and positive attitude made what could have been a stressful situation feel easy and manageable.
Thank you, Johnny, for your outstanding customer service. T-Mobile is lucky to have you!”
“(Translated by Google) Excellent advice to make a purchase decision in this store. Very happy for the comprehensive service offered. Thank you.(Original)Excelente asesoría a la de tomar una decisión de compra en esta tienda. Muy contento por el servicio integral ofrecido. Mil gracias.”
“I needed a new cell, & these people are really fast. Very friendly & helpful. I recommend if you need something from a Verizon store to go to this store. There was no waiting in line. Fast friendly service. Thanks again for my new cell!!! So far so good”
10AM - 9PM
7320 Richmond Hwy, Alexandria
Mobile Phones
“I believe in 2022 the Spanish lady cashed my check even though my ID was in the process of being renewed. She cashed my check even tho it's been like 8 plus years since I've been a customer there. I swear some customer service can go a long way. I love that woman soooooo much. I owe that lady.”
“This is my go to T Mobile store for whatever I need. Mike and Seif are awesome!! They set me up with an optimal plan for my devices and saved me a bunch of money! I won't go anywhere else and you shouldn't either. Thanks, guys.”
10AM - 8PM
3165 Duke St, Alexandria
Mobile Phones
“Terrell and Jose were absolutely great with the way they helped customers and set me up with everything I need. They paid attention to what I said I wanted and offered solutions that went above and beyond what I expected. I would highly recommend either of them as they were both extremely knowledge not only about the store but also about the phones themselves.”
“Jessica is amazing! When I arrived, the line was long with only one associate working. Jessica quickly took care of us all in a very friendly, professional manner.”
“Sara and Angie, they are very friendly, they have a good attitude and I always come out with something new every time or they help me with some problems that I have sometimes, but they always give me good advice and phone options :)”
“Cynthia was amazing. She took care of switching me over from t Mobile I'm less than 20 minutes. The process was so much easier than expected even though my family has a ton of devices. She was also the only Spanish speaker so she had to take payments, be a translator and take care of lots of other people but somehow made it so that I felt prioritized.ia shocked when she said she wasn't the store manager.We've had a lot of bad experiences with T-Mobile stores so this was a incredible introduction to Verizon”
“Dariel was an amazing customer service associate! I had a terrible experience at the T-Mobile down the road, and he turned things around for me because he explained what my plan offers, how to get unlimited new tempered glass with the Protection 360 plan and was very professional all throughout my visit. Dariel quickly installed my new screen protector, without leaving any bubbles (which is harder than you’d think). Overall, very satisfied with my experience here and grateful for their exemplary customer support!”
“Chris and Maria were perfect Sales Associates. They went above and beyond to help me. I was trying to find the right phone for my Fiancé and I picked it out and Maria got all the Accessories I needed for it and even put everything on the phone for it. Both Chris and Maria had the best customer service skills I’ve seen in a long time. They were both friendly, personable, went above and beyond to make my experience with Boost Mobile a great one and it was. I will continue to come back to this location. 10 ⭐️ for the both of them.”
“Everyone in this location was busy helping their customers so there was a wait, but as soon as I was up the associate got right to the point and said he can help me with my issue and not to worry. I believe his name was yaw, he was super sweet and knowledgeable.”
“Omg!!!! What a life saver. Phone was not working at all!!! Screen was frozen, took it to this gentleman and he fixed it in 5 minutes.
I am so grateful to him, the phone company said my replacement phone was gonna take 3-5 business days with my warranty. I definitely recommend and will def be back if my phone breaks again ??”