Patagonia is a store located in Alexandria's beloved Old Town Theater at 815 King Street. It provides a fantastic customer service experience with staff that are amazing, professional, helpful, and friendly. The service is great and hassle-free. The space is large and immaculate, featuring stunning artwork and special interior design where the stage remains a stage. The atmosphere alone is worth the trip, creating a memorable and enjoyable experience. The store hosts a steady stream of events, films, and presentations, serving as a gathering place. It has a sale rack and proves you do not have to compromise ethics for excellence. It is worth every penny for you and the planet, supporting environmental nonprofits. Parking in Old Town is an adventure.
Thank you Megan and Ward at the King street location. You two were very helpful and helped me identify the perfect backpack for my biking adventures and commutes.
May 2026
The best customer service. It's ingrained in Patagonia's corporate culture, but I always leave this location feeling like the staff really cared about providing a positive experience.
November 2025
Amazing store that’s guided me through some great investments over the last few years especially with my outerwear! Love the management team and their knowledge / customer support. Would love to see more green colorways in store :-)
