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“The post office has been getting a lot of slack these days. But I just had to give praise to the young lady that runs this post office location (and by herself), Cheron. I guess I arrived as she was reopening from her lunch break (oh yeah, the main issue I have with this site is the hour lunch closure, and the lack of parking) and there had to be 5-6 people waiting to be serviced. And we (me being the last to be helped) were all in and out of there in no more than 6-7 minutes. I've never seen anything like it. I've gone to other post offices where there were 2 or more people working the counter and it took longer than that. Very efficient, and I could tell she knows her stuff. I will be using this location more often.”
“This five star is for PAUL and Paul only. I only visit when he’s working which tends to be weekdays. Paul is ridiculously efficient, kind, friendly and will have you in and out within five mins. If you happen to visit on no-Paul day.::Good luck.I’ve never encountered a more poorly run and serviced post office than this location on King Street. They NEVER have enough people staffed on weekends. My God, you are the sole post office in a very dense populated area and management can’t simply staff at least TWO attendants on weekends? It’s unfathomable and completely ridiculous. The lines are constantly wrapped around and out of the door. Please do better USPS.”
“I visited the Kingstowne post office yesterday, and I was overjoyed. The entire building was decorated for Christmas, which was a very surprising and delightful sigh after years of not being able to even acknowledge it.
My sales associate, Mr. Truong, has always been amazing. He has a sarcastic sense of humor I appreciate, and always try to educate you what did you do wrong ? and, that I can say whatever funny I want without him even batting an eye.
For the lady who had to deal with a rude customer, I am very sorry. I am also sorry for everyone who is lashing out at you. Remember that you never know what another human is going through, so it's important to be kind.
I did experience some negativity at this location before, but everything has improved lately, which is a great sign that things can change for the better.
Wishing everyone a Merry and blessed Christmas.”
“Visited for the first time Saturday morning and my experience with this post office was great Ali was very pleasant and helpful compared to my previous experiences with the post office in Stafford which was always unpleasant.”
“Cici and grandma are both helpful! I’ll never forget one lady who is power tripper to a customer. Well that customer has a little attitude so good for him. Well gotta support and be kind to our people. In the future, we might lose them and get everything automated.”
“I stopped by to drop off some wedding invitations and Eboni was so nice and patient with me assisting me on the correct postage to have on each envelope since they all weighed a bit different. Thank so much for your help!”
“All these negative reviews, all outdated by postal snobs. They are efficient, polite and do the mail. Wtf. I have a friend from the UK named Timmons who knows his stuff about post offices, he says this is better than anything in the UK.”
“This is not a RETAIL STORE. They are a Bulk Mail Unit and distribution center for 22314 area code. They do not sell stamps, certifies, money orders, priority boxes, passports, drop offs etc.”
“I cannot say enough about how helpful and kind Miss Copeland at this post office was to me in my recent experience!
I was trying to do a change of address for an elderly relative from out of state and had made 3 trips to my local po re this issue with it still unresolved . ONE call to Miss Copeland and she clarified the issue, took steps to help fix the problem and made my life a whole lot easier!
I thank her so much & wish every interaction with the PO was as easy and pleasant as she made it!”
10AM - 1:30PM 2:30 - 4:30PM
1908 Mt Vernon Ave, Alexandria
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“Blown away! I used to dread going to the post office, but then they hired Cece! She is so nice I even asked for the USPS survey to fill it out on behalf of her, which I never ever do. I now look forward to going to the post office and use them more often. Please don’t take Cece away from us! Excellent customer service!”
“Was on vacation for over a week, so I held my mail at the local post office. I made it to the post office, and showed my identification to pick up my mail. The service I received was professional, courteous and quick. Thank you, USPS!”
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“Al of them were very polite and worked fast. The problem is that they don't have enough personnel attending the big lines. The person processing the passport was very diligent. The post office clerk was very fast and polite to everyone despite the big line demanding different services.”