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“I had the pleasure of being served by Alli at this UPS Store. His knowledge and patience was only exceeded by his superb service. In the serve yourself post COVID retail environment, it was refreshing to find someone that understood the importance of customer satisfaction. Mr. Alli's customer service should be the standard by which all of your company and franchisee staff is judged.
D.L.Kearney”
“I have been very pleased with the work Old Town Editions has done for me, digitizing old B&W prints and striking new prints from the new digital files. I recommend this firm unreservedly.”
“The staff at Digi Quick Print were quick, friendly and affordable. I had a last minute idea to make an Octoberfest style party favor for my guests and DigiQP was happy to help me out. They were easy to communicate with, and were able to find the best material/paper to use for a glass label. The quality of the print and sticker was way better than what I was imagining I would get. It was even ready much sooner than I expected. I highly recommend you skip Kinkos or Staples and come here for your printing needs!”
8:30AM - 5:30PM
1429A Duke St, Alexandria
Printing Services
“By far the best printers I've dealt with in years! They were informative, helpful, and professional. They patiently walked me through the requirements to make sure my document printed exactly as I wanted it to. The final product looked great, and I feel the cost was more than fair.”
“This is a great friendly neighborhood location. I had a concern about a package that kept being delayed so I stopped by this location just to ask a question about it and one of the employees named Neyda assisted the best she could and just her taking the time to hear my concern eased my mind and let me know the package should be there soon and explained the process of how sometimes things happen at the package facility or the drivers. Later that day my package did arrive like she assured me and i even had to call back to just thank her for the listening ear and great customer service.”
“They did an amazing job. From the beginning they helped me out, they have awesome customer service. If you are looking for a good service, quality of work, customer service, this is it. I really recommend Signs By Tomorrow.”
“Spoke with Joe and that is a real stand up guy! He was very polite, allowed me to ask a bunch of questions about my package, he gave me an expectation flow and explained everything to me!! He's very patient and thorough. He gave me a lot of reassurance. Definitely recommend this place!”
“I write and draw children's books, and the product I get printed requires very precise specifications, and JP made sure his machines could produce the results I needed *before* I even walked into his shop. He and his team go above and beyond as much as possible to ensure quick turnaround and quality products that the customer is happy with, and I very much appreciate that...especially when I am facing a sudden and tight deadline!”
“Excellent service and overall experience at this store. I needed some documents printed after my at home printer died. Michael helped walk me through the self service kiosk (no logging into my email on a public device or anything required), got all my document printed for $0.22 a piece. I feel I got a level of customer service I am not used to in the DMV, I will return to this location if I need any office supplies in the future.”
8:30AM - 7PM
1520 Belle View Blvd, Alexandria
Printing Services
“I’ve used their mail forwarding service for the last 2 1/2 months and they have been great! I haven’t had any issues with notifications or requesting someone to pick up the mail for me. In fact, I was really surprised how efficient and accommodating they have been.”
“Excellent customer service.?
Went into the UPS store to return products from AT&T did not feel very confident about the return process, walk to the counter, a young lady name Paris seemed full of confidents ask how she could help me? I pulled out all my paperwork that I had prepared upon coming to the store. With her Calm demeanor, , she exclaimed, I would not need all the paperwork… She was so calm and professional. I decided to step back and see what she could do… in less than three minutes, she had unpacked my perfectly packed wrapped box, which took me more than an hour to do. Scan the product , and said that was it. Very nice job and customer service, Paris?! I could’ve gotten upset. But within that short period of time, she gave me my receipt and she was done… I looked at my receipt. Everything seem to be in order… so I told Paris thank you very much for your help and have a good day. An I was on my way?! Can’t make this up… Had a couple of errands to run, got home by the time I check my emails. AT&T send me a email, said that they received my return!? goes to show you what can happen if we just step out of our way sometimes! Excellent job Paris and thank you very very much…?????UPS keep her?”
“Chris, the manager, was super helpful with printing out special birthday projects. I didn’t know this store had a wide-format printer! It was great to be able to get something done last minute!”
“I have been using this UPS Store for at least 15 years. The staff are always professional, helpful and kind. I first started using them to have documents notarized after our father passed away. They answered any questions we had and were very kind during that extremely difficult time in our lives. They never make me feel silly for not being familiar with their services and machines. This summer, Angel has always been the person who waited on me. She is always knowledgeable and helpful. She and the rest of the staff do not lose sight of the fact that their customers are using their services because they may have experienced life changing events, such as moving, job search, births, deaths and therefore they are a great resource for our community.”
“Dionna is a true professional. I came in on a Saturday with a big shipment and she was alone. There was a non-stop flow of customers coming into the the store for various services needs and she handled each customer, as well as the phone calls, with professionalism, class, and fficiency.
She deserves a raise. Please keep Dionna!”
“Jessie F was an incredible help. So patient, knowledgeable and overall friendly attitude made me decide not to even try Office Depot again. He gets the meaning of good customer service. I don’t know the name of the two male cashiers I’ve interacted with but a definite 10 for them too!”
“Had a great experience, wife was looking for a new office chair. Jaime offers assistance and insight. He was also very helpful in our purchasing a new laptop and monitor. However the monitor was defective and we returned it the next day and he helped find a comparative one. Thanks Jaime for the help.”
“Bradley Muñoz went above and beyond to help me when I lost my receipt with the tracking number on it. Also the woman who took in my shipment was very friendly and helpful, though I didn't catch her name. This place is so convenient for shipping from Old Town. Give them another chance.”
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“The team at Alphagraphics Old Town Alexandria is fantastic to work with, especially Sylvan. He was super responsive, flexible, and always a pleasure to work with. I was always informed on the status of all the materials and everything was high quality and delivered on time. Thanks for making our event materials look wonderful!”