Truist, a customer-focused banking institution, has been praised by its clients for its exceptional service and welcoming atmosphere. The branch manager and their team have gone above and beyond in providing personalized attention, guiding customers through their banking needs with great care and expertise. Customers have consistently expressed their satisfaction with the efficient resolution of any issues they have encountered, emphasizing the knowledgeable and kind staff. Despite temporary adjustments to maintain health and safety protocols, Truist remains committed to delivering a high standard of customer service, earning the trust and loyalty of its clients.
Reggie is AWESOME GREAT CUSTOMER SERVICE!!! Walked and talked me through my process, he was on point! I will definitely be back to see Reggie. THANK YOU AGAIN
June 2021
Suntrust on Duke street is everything a bank should be; very good customer service, the entire team is there to help.
February 2019
Best customer service experience!! Tellers and bankers there are always friendly courteous..
