Very disappointed with the lack of customer service, account management and attention to detail.A simple withdrawal transaction request should not take more than 40 mins. Very frustrated with the lack of communication and training at this branch.
May 2023
Truist helped us with our mortgage and we liked the experience so much we opened a checking account when we moved to Virginia. Anytime I visit this branch, everyone is very helpful and eager to help.
May 2022
The merger made the experience very bad. This branch is terrible. By the way, some of the employees are nice.
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.