Verizon offers a convenient store location in Alexandria for all mobile, 5G home internet, and business needs. Customers appreciate the helpful staff, particularly the manager and team members like Terrence and Eli, who provide excellent service and quick solutions. Many reviews highlight the positive experiences with trade-ins and international service assistance. The store features great promotions, and customers enjoy the benefits of 5G home internet. Online ordering is available, allowing for easy pick-up or delivery options. While service is generally fast, customers are advised to check their plans and receipts for any additional charges. Overall, Verizon is praised for its friendly employees and beneficial offerings.
Their curbside pickup needs some work. Other than that the floor manager was great at trying to keep the queue moving and kept customers that were waiting in the loop about how things were going.
August 2025
I upgraded my phone, and it was an easy process. The staff here were friendly, patient, and knowledgeable in answering my questions. Angel, Lisa, and Philip were all great to work with.
June 2025
I went in for my pickup. It was a quick and smooth. No hassle whatsoever
