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“I wanted to express my most sincere appreciation to Beyer Subaru, Franco De Oliveira and Pete Bader for their dedicated and supportive work during our trade. Franco has the friendliest and most supportive attitude that is demonstrated form second one of the enquiry process. Zero push, zero gimmicks or tricks. I am giving high marks for this dealership for their dedicated work.”
“I had a really smooth experience with Enterprise Rent-A-Car. After my insurance company arranged the reservation, I called the location and Collen answered the phone. Since my insurance only covered part of the rental cost, I asked for an economy car, and he confirmed availability for me.
When I arrived at the location, the pickup process was quick and hassle-free. The car met my needs and worked out well during my rental period. When it was time to return the vehicle, Collen assisted me again, and everything went just as smoothly. The billing was clear and easy to understand, which I really appreciated.
Overall, a straightforward and pleasant experience—thanks to Collen for the great service!”
“Had a great experience with the team while my car was being repaired. Even though I misunderstood some of the return details, they were very understanding, professional, and helpful throughout the whole process. Thank you all for the great service!”
“My overall experience with Enterprise (Springfield,VA) was top notch. From the ease of the online check-in, the professionalism of the staff (pick-up driver and the counter staff), plus the ability to drop off the rental at the collision repair shop made my overall experience one I would rate a 10!”
“My husband asked me to specifically write a review for TIFFANY…she was AMAZING and super helpful!!! He rented a car for a week. The first day the car had an engine oil overfill light come on while he was hours away and had to pull over for the car to cool down. It kept happening. At this point he was too far from this specific location and got an exchange from the closest location. Unfortunately, they gave him a smaller car which was not comfortable or comparable to the car he was previously driving. He called and tried multiple times to exchange the car at a different location but got the excuse no cars were available and turned him away after they told him to come the following day. He gave up trying to exchange it out and kept it for the week. When returning the car at this location he was helped by Tiffany. She listened and took her time to help him out which he was extremely grateful for! She gave him a partial refund/discount and just by doing this we will continue to keep returning to this location only! Super accommodating, ‼️if you need to rent a car PLEASE go to TIFFANY!!!‼️”
“I dropped off my car at the Enterprise shop as it was closing. Since I didn’t have a ride to the Honda dealership to pick it up my own car, Ryan offered to give me a ride in his own car. It was a kind gesture on his part so that I won’t have to walk 20min in the cold to the close by Honda Dealership - giving a ride to a stranger! I was deeply touched by his thoughtfulness. The customer service I received was exceptional, far exceeding my expectations. I highly recommend this Rental place and would definitely rent a car from them again in the future. The staff is incredibly caring and attentive.”
“Emily provided the best customer service for our rental. She was cheerful, efficient and answered all of our questions. The best service I have ever had at a car rental place!! Thanks Emily for starting our day off with a smile.”
“Used this location per an insurance claim after our car was totaled. The staff was extremely courteous, explained the rental process, and made sure I was all set up for success. Pick-up and return was a breeze, car was clean and well equipped. Grateful that a stressful time was made less so by the Hillwood Ave location.”
“I needed a last minute G- Wagon because I was scammed by “My Sugar Exotic”, great communication, fast delivery!!!! I will be using them again. The vehicle was amazing.”
“Jo Jo was so nice to us and really went out of her way to make our experience easy and seamless as possible. We were really pressed for time and stressed out, she made us feel at ease and had the most wonderful customer service!”
“Needed a car last minute and found this location was 5 minutes from our hotel. The prices were better than many other car rental places and this location was so easy. The process was fast and the employees were very nice! When I returned the car (7/31 around 5pm) the young lady (sorry forgot her name) was so helpful and nice. I was ordering an Uber for pick up and she mentioned if my hotel was close she could drop me off, so I was able to cancel the Uber and she dropped us off. Top tier service from this location! Highly recommend.”
Open 24 hours
6847 Lee Hwy C, Arlington
Car Rental
“Sam has helped me with many car needs, including alternator replacement, AC system evaluation, used car inspections, and towing. Working with Sam is a breath of fresh air compared to working with dealerships and other repair shops. Independent and reliable car experts can be difficult to find (yet very valuable to have) — Sam is one of the very best. He gets my highest recommendation.”
“I had an excellent experience with Enterprise. From the moment I arrived, I was greeted warmly, even though the representative was assisting multiple customers at once. They handled everything smoothly and professionally without making anyone feel rushed.
They took the time to clearly explain important details about the car, including lights, turn signals, and other features, which I really appreciated. It made me feel confident and comfortable before driving off.
The return process was just as outstanding. Everything was quick and efficient, and the shuttle ride home was a great added convenience.
Overall, I’m very happy with the service and will definitely return. Highly recommend!”
“Had to rent a car through insurance due to an accident. The day before my reservation I received a call from them telling me how they were experiencing a delay with getting people their cars even with reservations due to major storms the previous weeks. Customer service was great while they had a waiting room full of people waiting to get cars, and made sure to get the customers out asap. I was quoted to wait 45 min to an hour and was out in 15 mins! Overall customer service was amazing and cars were kept in great condition”
“Small shop tucked away off to the side of Route 1 has outstanding customer service. We’ve used them multiple times over the past six months through insurance and directly. Jalen Butler, Keith Damier, and Mike Bateman were excellent - nice, knowledgeable, direct, and friendly. Highly recommend”
“Wonderful experience, the owner is very nice and the team is prompt, professional and easy to work with. They will pay attention to your budget and taylor your rental options based on your needs. Thank you, I strongly recommend.”
“Smooth & easy check in & check out process. Convenient location with Saturday pick up option, which is very helpful. Good customer service. Clean car & works well. We got a Toyota Corolla. The oil engine light came on mid-week during our rental period notifying check was required so hopefully they will have it checked/change the oil before the next renter. We forgot to mention it during drop off but hopefully they have routine check of the cars to ensure passenger safety.”
“Particularly good service from James. Was able to find us a different car after the first one wasn't appropriate, but the second one was great. Very much helped during a transition because of a total loss accident rental need for about 2+ weeks.”
“We no longer trust buying online so dealing with Cosmos travel I feel much better they tell you pros and cons and they answer any questions very helpful so we have a successful flight due to covid 19 .. and as long the prices are accommodating to my budget it will be a lifelong project loyalty”
“I had a truly exceptional experience with Avis/Budget! From the moment I arrived, the staff was welcoming, professional, and incredibly helpful. The check-in process was smooth and fast, and they went above and beyond to ensure I had the right vehicle for my trip.
What really stood out was the customer service the representative I worked with was friendly, patient, and knowledgeable. They answered all my questions, offered helpful suggestions, and made sure I felt confident before hitting the road. The car was clean, well-maintained, and exceeded my expectations.
Returning the car was just as easy. No long waits, no confusion just top-tier service from start to finish.
Highly recommend Avis for anyone looking for a reliable rental and outstanding customer care. I’ll definitely be using them again for my next”
“The service and car they provided were both very nice. They genuinely take good care of their customers. When I returned my rental and had no way to get back to my location, they even kindly offered me a ride. I highly recommend Enterprise to anyone looking to rent a car, especially at this location!”
“Awesome couple,they go above and beyond.
I had a Ford explore, police package, and yes I got a ticket!! However weekly prices made me want to keep it longer. Highly recommend tell them Ford referred you. Car hassle no problem they will take care of you!!
Friendly Car rental my only option for rentals !!”
“Matt made everything so easy and was incredibly helpful through the process. We talked before the day of the rental as well and he even gave a call the day of to check in to make sure when we were coming. (Obviously their trucks are older and not like driving a luxury car - easy to get over that though and the seat was pretty comfy in my tuck).”
“Enterprise was very easy to deal with. Customer service was friendly and always there for you. The car was kept in good condition. No problems! Renting & returning was painless.”
“I write about receiving an outstanding customer service from store manager-Jamal who has been helpful with my situation with the car rental, switching the insurance companies and turning car in. Everything is made so easy to work with him.”
“Update: I had to come back and give another shout out to the staff at this location! The service is always efficient and they are willing to go the extra mile for their customers. This location also has some amazing cars! Shout out to Messi! She is awesome!!
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I have to rent cars pretty regularly and this is the only place that I go. They have a great selection of cars and the service is excellent. Special shoutout to Messi!! She gets you in and out AND always does it with a smile!”
“This BUDGET location has been servicing my rental needs as a business & personal for several years with the best level of customer service, cars, and responsiveness to any inquiries. The management is superior & that's why I always choose this location in the DMV area.”
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“The employees at the enterprise location we use in Annandale Virginia are always kind, courteous and knowledgeable, the cards are always clean, almost always ready to go when we arrive, and we will continue to use enterprise for our needs without hesitation!”