10:30AM - 8PM
6675 Little River Turnpike, Annandale
Computers
“Went there looking for a pre built desktop. The staff was really amazing, answered all my questions and gave me recommendations on why I should change some things in the config I was looking for. I ended up buying a computer meeting perfectly my needs. Thanks for your patience regarding my questions and the great service ! (keyboard and mouse also coming from the same Microcenter)”
“I got quoted almost 200 to get my laptop fixed which I was fine with since everywhere else was higher, however after they discovered the issue was more minor they went ahead and charged me half the price, which in a world full of scammers and unethical people, where they could have fixed it and taken that 200 they let me know and only charged me what was needed! Truly great full for this store!!”
“Fantastic business, extremely knowledgeable, professional and fast. I have had multiple computer needs over the years and they always prioritize and solve the same day. Excellent Resource!”
“bought on Samsung.com out irf up there. okay Parking is convoluted, escalator not working and the elevator moves as fast as a snail I. a Turtle. but the stuff wa friendly, took some time to figure out how to process it, but I was patient and the customer service age lbt quickly called upon a Manger
I would to so Thai with all my Samsung products .”
“Excellent service and overall experience at this store. I needed some documents printed after my at home printer died. Michael helped walk me through the self service kiosk (no logging into my email on a public device or anything required), got all my document printed for $0.22 a piece. I feel I got a level of customer service I am not used to in the DMV, I will return to this location if I need any office supplies in the future.”
“I fully believe that IT service level is based upon the individual engineer/consultants you work with from the company. At Nortec, I've been fortunate to have worked with a few wonderful engineers/consultants who I consider to be a part of our team. Being a small organization, having an engineer/consultant who knows us, who can manage our IT projects and address our issues as though they worked within our own organization, is priceless.”
“My Family has been using Intellect Computers for over 20 years and will continue to use them for many more years!Amazing service from these guys!Support this small business!”
“Dell Support charged me almost $400, took 2 months (not an exaggeration), and ultimately didn’t fix the issue.Computer Plus cost me less than half the price, and they fixed my computer in less than 2 days.”
“I bought my gaming monitor at this location and received excellent service. The staff were always eager to help and technically knowledgeable. There was a wide variety of monitors to test, view, interact with, and touch, something I rarely found in other Best Buy locations, which typically had only 3 or 4 monitors on display. Here, there were at least 20 or more. I highly recommend a visit!”
“A huge shout-out to Om and his manager Livingston — they went above and beyond to help us with the purchase of our brand new Google Pixel 9. From start to finish, they were patient, knowledgeable, and genuinely cared about making sure we were taken care of. This has hands down been one of the best customer service experiences I’ve ever had. We’ll definitely be coming back again. Thank you, Om and Livingston!”
“I took my high end gaming PC to Advanced Computer Support when my monitor went black and unresponsive after some years of use. The company I bought it from was no help and essentially told me I was on my own. At first they could not figure out why it was doing this, and because of this they were not going to charge me for their services. I made the decision to have it taken apart so I could sell the parts individually and it was during this time that they figured out that my monitor was black because of a bad LCD inverter! They promptly ordered a new one and reassembled my PC and it has been working fantastic ever since! Would highly recommend them to anyone experiencing issues with their PC!”
10AM - 8PM
8449 Leesburg Pike, Vienna
Computers
“Most electronic stores and online stores carry almost all similar products. What makes then a store different is the customer care and experience, I believe. In my visits to the store, Manager Mike has always been helpful, listens carefully and offers all the support he could. Also thanks to Cruz - an associate.
I rank the store 5 stars primarily because of Mike. Well done and Thank You, Mike.”
“⭐️⭐️⭐️⭐️⭐️ 5/5 — Outstanding customer service, technical expertise, and genuine honesty
I visited the Apple Store in Clarendon (Arlington, VA) on October 31st, 2025, after my MacBook Air (2019) suddenly stopped charging through both USB-C ports. I had already tried different chargers, outlets, and even an SMC reset, but nothing worked. The battery was down to about 30% and draining, so I needed same-day help before the laptop died completely.
I arrived around 7 p.m., worried and fully prepared for the possibility of an expensive repair or even a full logic board replacement — and with no expectation that it would be ready the same day, especially on Halloween night.
However, from the moment I walked in, the experience was exceptional. It genuinely felt like entering a place where people care about you and are ready to help.
I was first greeted by Woody, who was friendly, welcoming, and even spoke some Spanish, which I truly appreciated. Shortly after, Brad took over the diagnostic process and explained everything clearly and professionally: they would first test the charging port (a $114 replacement if needed), and if that didn’t solve the issue, they would move on to a power test to determine whether the logic board was damaged, which could cost around $348 plus labor.
I braced myself for the worst — but less than ten minutes later, Brad returned with my laptop fully working. No part needed replacement. No fee. Just honest, knowledgeable, efficient service.
They simply reset an internal component, the MacBook immediately began charging again, and they sent me on my way with a smile — without charging me anything at all.
In a world where tech repairs often come with unnecessary costs or uncertainty, this team showed real professionalism and genuine customer care. That alone deserves recognition.
Woody and Brad turned a stressful situation into a reassuring one, and I left not only with a functioning laptop, but with renewed trust in Apple’s service quality.
Highly, highly recommended.
If you need help with your Mac, skip the worry and go straight to the Clarendon Apple Store — you’ll be treated like family.”
“QR Code Crisis: My First iPhone Experience
⭐️⭐️⭐️⭐️⭐️ (only for the nice employee)
Day 1: Excited to join Team iPhone.
Minute 5: “Where’s your QR code?”
Me: “What QR code?”
Them: “Your QR code.”
Me: “What QR code???” (x3)
After 2.5 hours of QR-code confusion, a kind woman employee helped me finally get my phone. Used it for 4 hours. Couldn’t find settings, couldn’t find peace, couldn’t find life. Returned it. iPhone wasn’t for me — but she deserves Employee of the Year.
My tombstone will say: 'He never switched to iPhone.”
“I had a laptop that was used mostly for school. I stopped using it after graduating with my undergraduate degree. Problems include cleaning (keyboard and mouse), processing performance, sound card issue, and charger cable (not functioning properly).At first I was skeptical. After receiving their service, I can say it is acceptable. My mouse cursor on my laptop is now functional. Keyboard can click better albeit some keyboard function issues. My aux/jack port was a problem and not my sound card from what they diagnosed. Cord charger was not repairable.My hard drive was replaced and updated to Windows 10. My data content including photos and documents were transferred. They even gave me my old hard drive when I asked for it.Communication was mildly difficult because of a language barrier, but they were able to speak, communicate, and reciprocate in English well. I’m not a tech guy, but I did want a list of diagnoses for my computer. I got it at the end of my receipt as I stated earlier.The speedy repair was within 3-4 days (including the weekends).”
“I’m from out of town and went in to replace my daughter’s phone as she lost it in an uber. We ended up not being able to purchase a phone as we didn’t know the pin to activate it. The woman we worked with (from Nigeria, I didn’t catch her name) was the most incredibly helpful and thoughtful salesperson I’ve ever witnessed. She didn’t take our money and offered an on the spot therapy session and we all cried. I love that lady. My daughter who lives here will def be going back tomorrow and spending her money at this Apple Store and will probably purchase more items because we know we can trust them. One million stars for that sales rep. I’ll never forget the support you offered. Thank you.”
“A wonderful shop for all manner of repair and help with both hardware and software! The team is knowledgeable and fast, and happy to stay and help instruct and train as well as fix the immediate issue. Also affordable prices and well-stocked for almost anything you'll need.”