“I’ve been bringing my cars to Auto America for more than a decade. I’m in Cleveland Park and there are certainly closer mechanics, but there’s no one in the area I trust as much as these guys. They’re extremely thorough and knowledgeable, and when they identify an issue, they are totally transparent and honest about whether and when it actually needs addressing. Prices are fair and reasonable. I can’t recommend them enough.”
“I continue to return to this location for all of my vehicle’s needs. I recently took advantage of their offering for a car detailing, which I am unsurprisingly very satisfied with. I will continue to have all of my general maintenance taken care of here.”
“Christian and Richer always do a fantastic job! Highly recommend! Had my swat bar links and strut coils replaced recently and they went over everything that needed to get done.”
“Hello. I frequent Auto America for my car maintenance and have been coming to them for years. I just wanted to provide a special thank you to Alex today for his excellent customer service. Also the service team for getting me in and out today as it wasn't a scheduled appointment. I had just been in yesterday for an oil change and state inspection and this morning my car wouldn't start. Called and Alex told me to bring it in. When I arrived he saw me in the parking lot, greeted me by name and got my key to see what the issue was. Luckily it was just a battery issue and I was given a fair price for parts and labor. Shortly after he told me I was good to go! If you are looking for excellent customer service and quality auto service check out Auto America in Shirlington. Jose and the team always do great work. Thanks again Alex, you are appreciated!! I believe in positive feedback as people are always quick to criticize and slow to praise. Keep up the great work!”
“I had put on brakes and rotors by myself and still had vibrations when braking hard and suspected a rotor problem even though they were new. I brought it to J&F to have them check if it was the rotor and they confirmed that the rotor was the issue. I was going to return the rotor to where I bought it but they said they might be able to file down the high spot so I said give it a go. The filing down improved it but did not fix it, so I said I'll just pick it up. They said it would be no charge since they said they weren't able to fix it. I said let me pay you since you spent time to diagnose and attempt to fix it and they said no, we'll see you next time - what a wonderful business experience!”