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“This is the best mechanic I’ve ever been to. It’s family-owned, and their service is always outstanding. They’re honest and transparent about any issues with your vehicle, and their prices are very fair. I’ve gotten four new tires here and always have my car serviced with them. This is the only shop I trust, and I recommend it to everyone”
“Customer service was Top-tier. They were able to get me in and out. I called last minute with a tire issue and was able to run up there on my lunch break wasn’t there longer than 10 minutes. Highly recommend!”
“Jim’s Automotive is seriously a gem. Nate and Richard always go above and beyond to explain car repairs in detail. They never upsell and prices are reasonable. As a woman who knows next to nothing about cars, I know I can trust Jim’s to recommend only what’s necessary. Shoutout to the other mechanics too. So happy I found this shop!”
“I had a really good experience with this NTB location after picking up a nail in one of my Michelin CrossClimate 2 tires. I had just bought a brand new set of four tires in May, so getting a puncture a month later was frustrating, especially once we realized the nail was too close to the sidewall and the tire could not be safely patched.
German, the shop manager, and Marvin were both great to work with. They were patient, clear about what needed to happen, and got the replacement handled within the day. You can tell this shop is juggling a lot between appointments, walk-ins, deadlines, and customers who all need help quickly, but the team stayed professional and kept things moving.
I also appreciated that they explained why the tire had to be replaced instead of patched. They even showed me the jar of nails, screws, and other road hazards they have pulled from tires, which made me feel a little less unlucky. Apparently, with all the construction around town, this happens more often than you’d think.
Big shoutout to German and Marvin. They took care of the issue, communicated well, and made an annoying tire situation much easier to deal with. I will definitely come back to this NTB location.”
“I’ve been bringing my cars to Auto America for more than a decade. I’m in Cleveland Park and there are certainly closer mechanics, but there’s no one in the area I trust as much as these guys. They’re extremely thorough and knowledgeable, and when they identify an issue, they are totally transparent and honest about whether and when it actually needs addressing. Prices are fair and reasonable. I can’t recommend them enough.”
“Absolutely incredible customer service and honest, fair pricing. My Prius had a minor problem that I knew was a simple fix. Koons wanted $180 just to run a “diagnostic” check plus parts and labor. The guys at cherrydale diagnosed a blown ignition fuse and I was out with an $81 bill, while it would have been well over $300+ at Koons! Very fair and honest. Highly reccomend!”
“I've worked with them for years and generally trusted them. But I recently paid thousands for a suspension and power steering repair only to run into more problems afterwards. They were willing to verify the repairs but basically said I was SOL.
Further, they wanted to charge me $80 for a cabin air filter replacement which is just insulting. Filters are cheap and take 2 minutes to install.”
“This place is everything you want out of a car shop when needing to replace your tires. They are professional, reasonably priced, and extremely fast. The crew here will have you quoted, tires changed, and you back on the road in less than 20 min.”
“Love this owner/ operator business. Rob and Alex are honest and straightforward. They speak to you not at you. Their prices align with the local average. They are also open on Saturday.”
7:30AM - 6PM
4160B S Four Mile Run Dr, Arlington
Tire Dealers
“I had a great experience at Mr. Tires. Rolando, the manager provided excellent customer service. He fixed a flat tire as a walk-in. And identified a faulty back window wiper I had not noticed before. The tire was fixed and I was on my way in no time. Thank you so much.”
“Shirlington Tire + Auto is a 10/10
I live nearby and over the years, I’ve frequently visited this shop to have flat tires patched. I’m always impressed by how friendly and helpful the staff is. While the shop can get busy at times and there might be a short wait, the crew always goes out of their way to make customers comfortable, even offering a bottle of water while you wait.
Thank you for providing such great, consistent service to the neighborhood!”
“Loved working with the sales manager. Got all 4 tires replaced and the service was prompt. Only issue is that I was getting a free oil change promotion and i asked could i get that credited to my account as was assured the they could, but they did then change any way. I had just gotten my oil changes 3 weeks before the tire change 😟”
“Lewis and his team did an incredible job. Lewis was attentive to listening to my concerns, offered options but I didn't feel pushed any one way, and ensured the job was done above satisfaction. Thank you Lewis - this is how customer service should be!”
“Hello. I frequent Auto America for my car maintenance and have been coming to them for years. I just wanted to provide a special thank you to Alex today for his excellent customer service. Also the service team for getting me in and out today as it wasn't a scheduled appointment. I had just been in yesterday for an oil change and state inspection and this morning my car wouldn't start. Called and Alex told me to bring it in. When I arrived he saw me in the parking lot, greeted me by name and got my key to see what the issue was. Luckily it was just a battery issue and I was given a fair price for parts and labor. Shortly after he told me I was good to go! If you are looking for excellent customer service and quality auto service check out Auto America in Shirlington. Jose and the team always do great work. Thanks again Alex, you are appreciated!! I believe in positive feedback as people are always quick to criticize and slow to praise. Keep up the great work!”
“Some of the reviews sounded horrible but still gave them a shot since I live super close. I got 4 new tires installed.
Make an appointment and plan for about two hours. Plenty to do around the area in the meantime.
The service isn't as fast as discount tire, but beats driving down to Fredericksburg. And cheaper than getting it installed anywhere else around here.”
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“Excellent and cost competitive alternative to tire rack with a local business. Fast & friendly, convenient local service. Ish, Marley, and Patrice (and the others no doubt) make a great team.”