Called to discuss deposit into my IRA acct. Was put on hold so they could look up my info. Hung up after waiting over 25 minutes on hold.
December 2021
I went yesterday 12/29/2021 to deposit 2 checks.We have been customers with them for 15 years, and I asked if I can use the restroom?You know what she said!!!!!Oh no customers can use the restroom, oh really? If it's not the customers money there wouldn't be a bbt, great customer service.
March 2020
This has been my local branch for 15 years. Staff is super nice but the ATM is down a LOT so you can’t count on it. And really slim weekend hours. What’s the point? At this point i think i am giving up on the local branch concept and will just bank with Schwab or Fidelity.
We’re temporarily adjusting services available at our local branches to help maintain the health and safety of our clients and teammates. This includes providing teller services through drive-thru lanes only, in-person visits by appointment only, and select branch closures. Some branches without drive-thru lanes will remain open with enhanced sanitization measures.