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7:30AM - 5:30PM
12210 Washington Hwy, Ashland
Auto Parts
“A very good experience with this auto shop. They told me it would be ready in about 12 days, but it actually took much less time and that was fantastic. They replaced my door and everything was fine. I had to go back because my door was missing two hooks for the sunshade and they put them back on immediately. They have excellent customer service.”
“I spent a couple of weeks online looking for the truck I wanted. I found this dealership on GMC website. I have to say hands down the best experience buying a vehicle I have ever had. Mike Gordon was so accommodating and accessible. We literally had the deal done via text in about 30 minutes to an hour and two days later he drove the truck me and picked up my trade and drove it back. Unbelievable service and Mr Gordon absolutely rocks. So nice to have good people to work with without fear of being screwed over!!!”
“Beautiful bodies did a great job installing a new bumper for us and matching the paint to our vehicle.
I was very satisfied with how professional the staff was, the quality of their work, and how they were prompt and on schedule.”
“Thank you Washington Hwy, Ashland VA team. I greatly appreciate you for helping me out with my windshield wiper situation, To let everyone know the situation was one of my wipers would not go up and down after the snow storm. Not only did they select a great deal on a bogo of wipers they with not even asking said let me take a look. One guy went out other rang me up. Guy out saw the situation guy in brought out wipers. BAM! Situation fixed installed and I was on my way. Not even I don’t think 15 minutes. Words can not express how grateful and appreciative I am of the QUALITY of customer service I was given. Going above and beyond is what brings customers back. Thank you guys and Happy Valentines Day!”
“Great place to go , they are very fast and probably have the best price around . I did have an issue with my car and they got it fixed the same day. I will be coming if I have any more car problems.”
“Diego was extremely professional and kind. During my experience I noticed him providing teaching moments for other employees to grow them in the moment, he answered every question I had and greeted everyone that walked through the door. Diego is an amazing example of what customer service should look like and the type of manager that cares about the company and the employees that work for him. Kudos on having a person like him working for you. I truly hope he gets the recognition he deserves.”
“The man I dealt with over the phone was extremely positive and helpful. Finally came in to get some replacement lug nuts after having to chew the originals off since the tire guy at Luck Chevrolet decided to strip them. Guy was awesome thank you for your help and positive/friendly attitude... You deserve a raise.”
“I called looking for a specific part I wanted same day, after hearing it wasn’t stocked I nearly hung up - thankfully I didn’t. Reba took some time to understand what i needed. Scott took some extra time to make sure I was also getting what i needed. I ended up ordering the parts, one of which was a better solution and saved me hours on install!”
“I had a friend that worked for Kenny when he started his business, Johnny Gallagher was his name. I bought a '71 yellow Dodge truck from there, he gave me a great deal on it, and I drove that old truck for years. This was back in the early 90's. And I'm so happy to see that Old Dominion Mustang is still in business.”
“I came in 2 months ago to have my battery tested and Rob said it still had some juice in it and didn’t need to be replaced right away. I came back today and he remembered me and my car and got me hooked up with a new battery in less than 20 minutes!”
“We have used Sheehy Ford Ashland for years. The service department has always been reliable and helpful, but they went through a rough patch about two years ago... Maybe keeping employees. We had trouble getting service during that time. Last week, we had our Ford F150 serviced. The work was was completed promptly, and the employees were helpful and knowledgeable. They even drove the truck home upon completion of the job! That's good service!”
“As far as making a Jeep or any offroad vehicle look bad ass these guys are phenomenal.
While it is just adding aftermarket products or original components these guys do great work and have great ideas as well as knowledge to make your vehicle look as you want.
If it is something mechanical and not able to diagnose on a computer I would advice finding a knowledgeable mechanic.
Other than that my only complaint was the way the electrical wires/harness were ran ending up looking like a rats nest.”
“NAPA Online shipped me a part that did not fit my vehicle. I went into the local store in Ashland at 421 S. Washington Hw tonight to obtain the right part, and Big Mike took his time to understand the issue and made the situation right. Fantastic customer service. I'll be back, and next time I'll just go straight to the local store. Thank you, Big Mike.”
8AM - 5PM
11206 Leadbetter Rd, Ashland
Auto Parts
“Great repair shop. Did my transmission work in a timely manner and got me back on the road. Bruce and his son did an amazing job. I highly recommend it if needed”
“I have been with a company for going on three months now and our go to vendor for a lot of big truck items is Rush Truck Center. Our outside sales guy, Chris Glass is amazing. When I am putting together an estimate, I simply text the information to Chris and an email shortly pops up with our parts prices and availability. Chris Glass knows his stuff. Pricing is fair but the service is amazing!!”
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“Honest Work and Great Customer Service
We had some body work done at Ferber’s Auto Body, and while the final cost ended up being over $200 more than the original estimate, there had been no communication or approval beforehand. When we went to pick up the car and brought this up with Brad, he immediately acknowledged the oversight and agreed that we should have been contacted before the work was completed. Without any hassle, he made it right and honored the original estimate.
Mistakes can happen anywhere, but how a business responds says everything — and Ferber’s handled it professionally and fairly. We’ve had nothing but positive experiences here, and I’ll definitely continue to bring them my business. Highly recommend for both the quality of work and the integrity behind it.”